The team at Cogwheel (Stephanie Smith, Mike Wylie and Mohammed Razib) attended the Destination AI Conference for Hoteliers in Washington DC on September 30, 2025.
Dusit Thani Bangkok earns its place among the world’s top 100 hotels
Dusit Thani Bangkok, the reimagined flagship of Dusit Hotels and Resorts, the hotel arm of Dusit International, one of Thailand’s leading hotel and property
Golden Palm Tree Malaysia unveils a thrilling lineup of activities for an unforgettable stay
Golden Palm Tree Malaysia is turning up the heat with a fresh wave of excitement, inviting guests to dive into a world of non-stop fun, cultural charm
Black Wood, Bold Designs: Elevating the Key Card Experience
Forget the boring plastic rectangle. You know the one, it gets lost in a pocket and feels disposable. Your guests, the ones paying a premium for an unforgettable stay, deserve more than a forgettable access tool. We heard the whispers from the world’s most luxurious hospitality providers, and we’re answering...
Lead nurturing champions: hotels mastering the human-digital balance
Most guests don’t book on their first interaction. They explore your website, fill out a form, or call the reservations team — then vanish. For many hotels, that’s the end of the conversation. But for hospitality leaders, it’s just the beginning.
Introducing Snapfix Comply
Running a hotel involves more than providing excellent service. Behind every guest experience lies a complex system of inspections, certifications, and safety checks that must remain up to date.
We fixed the transient problem. Now it’s time to fix group.
Hoteliers have mastered the art of direct bookings; sophisticated marketing automation, optimized booking engines, and data-driven website design have helped shift share away from OTAs and reclaim control over the guest relationship.
U.S. hotel results for week ending 8 November
Due to a comparison against election week in 2024, the U.S. hotel industry reported positive year-over-year comparisons, according to CoStar’s latest data through 8 November. CoStar is a leading global provider of online real estate marketplaces, information and analytics in the property markets.
GTBA Welcomes the End of Government Shutdown and Calls for Ongoing Bi-Partisan Co-operation to Prevent Further Shutdowns
The Global Business Travel Association, GBTA, the leading voice of the global business travel industry, welcomes the news that the United States Congress has passed a continuing resolution to reopen the government through January 30 and provide backpay to federal workers.
Agentic AI for Hotels: Mews outlines the future of intelligent hospitality
Mews, the leading operating system for hospitality and shared spaces, has launched a new report exploring how intelligent agents will reshape hotel operations. Hospitality is entering a new stage of digital maturity, driven by agentic AI. According to the new report, Agentic AI for Hotels: The Mews Vision for AI...