The Art of Connection and Building Guest Loyalty

Guest loyalty isn’t built on points alone—it’s built on moments. It’s the warm welcome at check-in, the server who remembers a guest’s favorite drink, or the housekeeper who goes the extra mile to personalize a stay. In today’s hospitality landscape, where options are endless and travelers expect more than just...

Casa Lucia: the new jewel of The Meliá Collection brand

Meliá Hotels International, Spain’s leading hotel company, is expanding its presence in Latin America with the signing of an exclusive luxury hotel in Buenos Aires. Casa Lucia, the newest addition to The Meliá Collection’s curated portfolio of distinctive hotels, will open its doors in the iconic Mihanovich Building, located in...

Meliá Hotels & Resorts brand to debut in Venice in 2025

Meliá Hotels International has announced the signing of a new project in Italy, located on one of Venice’s barrier islands. The hotel will be operated by the Italian SoGes Group Spa, a company with extensive experience in the hospitality sector, under the Meliá Hotels & Resorts brand, with support from...

AKA Unveils Major Design Transformation of Hotel AKA Back Bay

Hotel AKA Back Bay has unveiled a sophisticated design transformation by Selldorf Architects, marking the firm’s first hotel project in Boston. Upon arrival, guests enter a reimagined lobby featuring a hand-blown Murano glass chandelier, a sleek S-shaped Corian check-in desk, and a warm, light-filled ambiance. The a.lounge+library serves as a...

Hard Rock Hotel London, Ontario Takes Center Stage Spring 2025

The highly anticipated Hard Rock Hotel London, Ontario, is nearing completion and is now accepting reservations. Located within the iconic 100 Kellogg Lane, Hard Rock Hotel London, Ontario, is part of Canada’s largest indoor entertainment complex, including The Factory, and sits in the heart of London’s vibrant Old East Village....

Hang Lung To Open Xi Zhe Wuxi, Curio Collection by Hilton in Q4 2025

Hang Lung Properties Limited (SEHK stock code: 00101) (the "Company" or "Hang Lung") today announced the official name of its new lifestyle hotel at Center 66 - Xi Zhe Wuxi, Curio Collection by Hilton ("Xi Zhe"; 無錫錫喆寓,希爾頓格芮精選酒店). The name’s Chinese meaning is a nod to the hotel’s geographical location and...