Talk to any hotelier about the guest journey, and the same themes tend to emerge: personalisation, seamless booking, loyalty, guest experience. Technology is expected to enhance all these moments. But there’s one step that often gets overlooked and yet it underpins the entire guest relationship: identity verification.
6 Creative Strategies to Increase Hotel Revenue
The hotel industry is facing a powerful mix of opportunity and pressure. Hotel guest spending on travel and associated expenses is projected to hit a record $777 billion, according to the American Hotel & Lodging Association. But costs are rising, staffing remains tight and many traditional revenue streams are feeling...
If You Cannot Shift Sales from OTAs to Your Website, This Might Be Why
Most hotels rely on OTAs to keep occupancy high, especially in low season. It is a working strategy. But it comes at a price: lost margins, limited control over guest data, and the constant challenge of competing with your own listings.
STR Weekly Insights: 14-21 June 2025
U.S. hotel demand and revenue per available room (RevPAR) each increased for the week ending 21 June, breaking a three-week run of declines. Demand followed TSA screenings, which also grew year over year following three weeks of declines.
France Hotels Figures Q1 2025
With €698 million invested, the hotel market has had its 3rd best start to the year, while showing a slight decline compared to a very good Q1 2024 (-4%).
MICE Market Snapshot: Key Trends from May 2025
As we head into the summer months, the latest Knowland by Cendyn data from May 2025 reveals compelling insights for hoteliers looking to capitalize on current trends in the meetings, incentives, conferences, and exhibitions (MICE) market.
Destination by Hyatt Brand Marks Entry into Mallorca, Spain with the Opening of Sarena de Muro Resort Mallorca
Hyatt Hotels Corporation (NYSE: H) today celebrated the opening of Sarena de Muro Resort Mallorca, marking the entry of the Destination by Hyatt brand in Mallorca. The opening is a significant milestone for both the Destination by Hyatt portfolio in Europe, and Hyatt’s strategic brand expansion across one of the...
Mumian Shaoxing Hotel Opens Its Doors as Part of The Unbound Collection By Hyatt
Hyatt Hotels Corporation (NYSE: H) today announced alongside Shenzhen Yuen Kai Hotel Management Co., Ltd. ("Yuen Kai") the opening of Mumian Shaoxing Hotel in Shaoxing City, China, as the latest addition to The Unbound Collection by Hyatt brand in the destination. Located within the renovated former Shaoxing 871 Chip Factory,...
Zemi Miches Punta Cana All‑Inclusive Resort, Curio Collection by Hilton Debuts in the Dominican Republic’s Undiscovered Paradise
Today marks Hilton’s (NYSE: HLT) debut of Zemi Miches Punta Cana All-Inclusive Resort, Curio Collection by Hilton -representing the first Curio Collection all-inclusive resort in the Dominican Republic. Facing the pristine shores of Playa Esmeralda, where sophistication meets nature in a white sand paradise, the breathtaking, oceanfront 500-room resort offers...
Marriott Hotels Introduces Wonderful Hospitality to Thailand’s Vibrant Coastal City with the Opening of Pattaya Marriott Resort and Spa
Marriott Hotels®, the namesake brand of Marriott Bonvoy’s global portfolio of over 30 extraordinary hotel brands, today announced the opening of Pattaya Marriott Resort and Spa, introducing an exciting new era of wonderful hospitality to the shores of Thailand’s Eastern Seaboard, where local culture blends seamlessly with the vibrant buzz...