IRIS outlines how digital directories can boost revenue through upselling, reduce staff workload, and provide real-time updates accessible via QR codes.
Report: Montréal seasonal short-term rental ban risks millions in tourism revenue
Analysis shows Montreal's seasonal STR ban will create 26,000-night shortfall during 2026 Formula 1 and cycling events, costing $19M in visitor spending.
Top 5 travel destinations in the USA with the strongest hotel pricing growth in 2026
Park City leads with 19.89% pricing growth while 75% of US hotel markets saw rates decline in early 2026.
Expedia Group research reveals the future of business travel: TMC optimism high, but confidence lags in meeting traveler expectations
Survey of 214 TMC leaders across 10 countries shows 95% optimism for business travel growth but only 30-40% confidence in meeting rising traveler demands.
Hilton Introduces the Hilton AI Planner, Advancing the Future of Curated Travel Discovery
Hilton's new AI-powered digital concierge uses conversational intelligence to help travelers discover destinations and compare properties on hilton.com.
Intent, Representation, and the Future of Direct Booking: A Conversation with Aven Hospitality at ITB Berlin
Aven Hospitality's Mark Hollyhead discusses how AI-driven search shifts booking from filling forms to expressing intent, requiring hotels to control their own representation.
Pan Pacific Hotels Group strengthens executive leadership team as group prepares for next phase of growth
PPHG appoints Craig Bond as COO, Celine Du as Chief Commercial Officer, and Kate Loh to head Development as part of strategic leadership expansion.
A Craft Hotel Inspired by a Princess, Led by Women
Kiana Beimes transformed OUTRIGGER Waikīkī Paradise Hotel's TripAdvisor ranking from #46 to #3 while building a team of female leaders and Princess Ka'iulani-inspired programming.
The Toggle Tax and the Invisible Lobby Boy: A Conversation with Access Hospitality at ITB Berlin
Access Hospitality's Champa Magesh argues system fragmentation hurts guest experience more than data quality, coining the "toggle tax" for staff switching between platforms.
Indonesia Tourism Xchange 2026 to Unite Industry Leaders for a Forward-Looking Dialogue on the Future of Travel
The inaugural conference focuses on luxury hospitality, branded residences, and investment opportunities across Indonesia's diverse tourism markets.