Accor launches "Stay for more," a new global brand platform for its ALL loyalty membership, emphasizing emotional travel experiences over transactional stays.
Revinate launches hospitality’s first data activation platform
Revinate launches Pathways, Vault, and Chat as a unified data activation platform combining CRM, CDP, and AI execution across 1.25 billion guest profiles.
Yavapai Lodge Eliminates Long Lobby Lines With Canary’s Self-Service Kiosk
Yavapai Lodge deployed four Canary Technologies kiosks and AI messaging to solve a daily 30-minute check-in backlog, cutting complaints to zero and eliminating service recovery costs.
EHM Cambodia upgrades to Hotelogix for centralised operations
EHM Cambodia, managing 16 properties across Cambodia, has adopted Hotelogix's multi-property PMS to centralise operations, automate processes, and support planned regional expansion.
Duetto Wins 930-property Deal with B&B Hotels
Duetto wins a 930-property RMS deal with B&B Hotels across 19 countries, one of the largest revenue management rollouts in European hospitality.
AI is coming for everything in hotels – except what you choose to keep human
Gilad Berenstein, founder of Utrip and investor at Brook Bay Capital, outlines practical AI use cases for hoteliers, from daily habit-building to agentic concierge systems and AI-led guest discovery.
Union Square Plaza Hotel uses Cloudbeds’ open API to build technology around how the property actually operates
Union Square Plaza Hotel's owner used Cloudbeds' open API to build custom AI-assisted rate and inventory management tools without a software development background, bypassing vendor roadmap constraints.
Viceroy Hotels & Residences Introduces “A World Made by Many,” a New Brand Campaign Highlighting Unique Destinations and the Makers That Shape Them
Viceroy's new multi-destination campaign features 10 local makers across Chicago, St. Lucia, Algarve, Sun Valley, and New York, with bookable immersive experiences tied to each property.
h2c Hotel Chain Tech Report 2026: The AI Opportunity
h2c's 2026 global study finds AI is used at 91% of hotel chains, but only 28% have a senior-led strategy and just 13% report measurable ROI.
When the Holiday Season Ends, Your Guest’s Value Doesn’t
Maestro PMS argues that hoteliers should use the holiday season to build long-term guest relationships by connecting departmental data, rather than focusing solely on seasonal room revenue.