The property management system has evolved into the nerve center of modern hotel operations. In 2025, it’s not just the system that keeps rooms occupied and bills paid—it’s the platform shaping guest journeys, enabling staff productivity, powering revenue strategies, and syncing entire technology ecosystems.
The Intersection of F&B and Revenue Management in Hotels
For Jason D’Agostino, the path to becoming a hospitality revenue leader didn’t start with rate codes or STAR reports – it started in the kitchen.
Hospitality with personality: how to scale authenticity
Some hotel brands stand out the moment you land on their website. Staypineapple is one of them. Known for its irreverent tone, personal touches and community feel, the brand has built something that can’t be manufactured: a culture of genuine connection.
HSMAI Welcomes the Florida Gulf Coast as Its Newest Chapter
The Hospitality Sales and Marketing Association International (HSMAI) is proud to announce the launch of its newest chapter, HSMAI Florida Gulf Coast, officially chartered on October 2, 2025. This new chapter underscores HSMAI’s ongoing commitment to expanding its reach, cultivating local engagement, and delivering enhanced value to hospitality professionals through...
How should travel companies measure AI success?
Some big companies have recently been crowing about how much of their code is generated by artificial intelligence (AI).
Embracing the Changing Tides: Anantara’s First Resort in the Thai Seaside Town of Hua Hin Unveils a New Look
Anantara Hua Hin Resort, the property that launched the worldwide luxury brand in 2001, has unveiled its extensive renovations ahead of its 25th anniversary. Designed in the style of a traditional Thai village, which has inspired many other Anantara properties around the world, the resort retains its signature elegance while...
The Rise of the Co-CEO
There has been a recent flurry of announcements from the business press regarding the appointment of Co-CEOs. What was once an oddity is becoming more common place. A recent article by Barron’s Andy Serwer addresses this trend in the broader marketplace. I thought it would be interesting to look at...
Europe seen as safest global destination thanks to political stability and personal security
The latest edition of the Long-Haul Travel Barometer (3/2025), published by the European Travel Commission (ETC) and Eurail BV, shows that overall long-haul travel demand for September to December 2025 has declined compared to last year, with 55% of respondents planning an overseas trip, down 4%. The share of travellers...
A New Era for Business Travel: Your Apartment Opens to the public in Milton Keynes
Serviced apartment and aparthotel brand Your Apartment unveils to the public its largest and most technologically advanced collection of serviced apartments in the UK setting a new standard for flexible, connected stays.
Sofitel Montreal Golden Mile Unveils Hotel-Wide Redesign, Marking New Era of French Luxury in Canada
Sofitel, the pioneer of French luxury hospitality, has unveiled the completed transformation of Sofitel Montreal Golden Mile, its flagship Canadian property for over two decades. The revitalized hotel ushers in a new era of refined hospitality, blending timeless Parisian elegance with the creative energy of Montreal.