Rosewood Villa Magna MD Friedrich von Schönburg shares how AI, messaging, and local culture can free staff to focus on the human connections that define luxury service.
Leonardo Hotels bolsters its presence in Germany
Leonardo Hotels Central Europe adds two acquired properties in Regensburg and Kiel and relaunches a renovated Magdeburg hotel, expanding its German portfolio to three new or upgraded locations.
How Will Group Budgets, Personalized Wellness & ‘Recovery-Maxxing’ Shape 2027 Guest Experiences?
Booking.com's 11th Annual Travel Predictions, drawn from 28,000+ travelers, identify group budget friction, personalized wellness, recovery-focused stays, and local cultural experiences as key drivers shaping 2027 guest expectations.
The Business of Wellness Experiences: Spa Business Models and Examples
An analysis of four hospitality wellness business models covering treatment-based, access-based, membership, and real estate, with data on spa margins, medical spa revenues, and investment trends.
Unparalleled brands, untapped potential: Accor becoming a driving force in the future of Dominican Republic tourism
Accor signed multiple development agreements during Dominican Republic Week in Paris, bringing its pipeline in the country to 23 projects covering nearly 6,000 keys, 1,000+ branded residences, and up to 9,000 direct jobs.
Hotel distribution in 2026: The OTAs still sell your rooms
OTA share of hotel bookings held flat in 2025 at ~30%, but Booking Holdings now collects guest payment on 73% of its sales, up from 25% in 2019, giving it growing control over room pricing.
Preferred Hotels & Resorts Welcomes Wymara Resort + Villas to Legend Collection
Wymara Resort + Villas in Turks and Caicos joins Preferred Hotels & Resorts' Legend Collection, with its villa property also entering Preferred Residences, giving guests access to the I Prefer loyalty program.
Breaking the Hospitality Hiring Crisis: In Conversation with Ayush Soota, Founder of Paathz
Paathz founder Ayush Soota explains how the AI-powered hospitality hiring platform, which attracted 50,000 professionals in beta, replaces traditional CVs with structured profiles and hospitality-native matching.
Expedia Group Launches AUTONOMOUS ONBOARDING, Helping Properties Access Global Travel Demand Faster
Expedia Group's Autonomous Onboarding lets properties connect via existing PMS/channel manager software and go live in under 24 hours, with no duplicate data entry or separate workflows.
Avalora Taps John Calcao to Lead International Expansion as VP of Global Sales
Avalora appoints John Calcao as VP of Global Sales, bringing 25+ years of communications technology experience including a 433% sales growth track record at AudioCodes.
