Business Continuity Playbook

This Business Continuity Playbook produced by Pertlink provides hotel leadership with a clear, actionable framework for managing critical operational disruptions, particularly during peak and holiday periods. It prioritizes guest safety, service continuity, and decisive leadership, enabling teams to respond effectively when essential services or digital systems fail.

Sustainability Beyond the Obvious: Why Packaging Matters More Than We Think

In discussions around sustainability within the hospitality industry, attention is often drawn to large-scale initiatives, energy-efficient buildings, renewable power systems, or water conservation strategies. These are essential efforts, without question. However, there is a quieter, frequently overlooked contributor to environmental impact: packaging.

W Hotels Introduces a New Season of Hotel Tales: a Global Storytelling Series Spanning Music, Taste, Culture, and Connection

W Hotels, part of Marriott Bonvoy’s global portfolio of over 30 extraordinary brands, unveils the global rollout of the newest season of Hotel Tales, an editorial-documentary series revealing the spontaneous moments that can only occur across the brand’s expansive global portfolio and enticing guests to “next time, be there.”

Elevating the All-Inclusive Model

The history of all-inclusive travel dates back nearly 100 years: Holiday camps in the U.K. pioneered the idea in the 1930s, and in 1950, the first “modern” resort utilizing the approach opened in Spain (it was a destination with tents and straw huts)—with others soon to follow.

The Smart Office Manager AI Toolkit

Today’s Office Manager sits at the operational core of the organisation — balancing people, processes, costs, and culture under constant pressure. Expectations keep rising, but time and resources do not. The Office Manager AI Toolkit was explicitly created for this reality.

JW Marriott Las Vegas and Rampart Casino Announce Property-Wide Rebrand, Officially Becoming The Resort at Summerlin

-JW Marriott Las Vegas and Rampart Casino today announced a property-wide rebrand, officially uniting the celebrated resort and casino under a new identity, The Resort at Summerlin. Effective January 1, 2026, the rebrand marks a significant milestone in the property’s ongoing $75 million, multi-year renovation and its evolution as a...