The U.S. hotel industry reported mostly negative year-over-year comparisons, according to CoStar’s latest data through 16 August. CoStar is a global leading provider of online real estate marketplaces, information and analytics in the property markets.
Finding A Balance Between Technology and Human Touch in Hospitality
In an era shaped by digital acceleration, the hospitality industry is undergoing a significant evolution. From mobile check-ins and AI-powered chatbots to smart energy systems and data-driven personalization, technology has transformed the way hotels operate and how guests engage and connect with them. The immediate and long-term benefits are undeniable...
HSMAI Releases New Ancillary Revenue Strategy Playbook to Help Hotels Unlock Incremental Revenue in a Shifting Landscape
The Hospitality Sales and Marketing Association International (HSMAI) has released a new industry resource, Ancillary Revenue Strategy Playbook: Going Beyond Room Revenue, designed to help hotel professionals drive revenue growth through creative, non-room income streams. The guide covers real world examples of successful revenue generating initiatives, along with strategic considerations...
Sandos Caracol Eco Resort Debuts KIIN Beach Club: A Sophisticated Oceanfront Retreat for Adults
Sandos Caracol Eco Resort is proud to unveil its latest oceanfront addition: KIIN Beach Club - an exclusive, adults-only sanctuary offering an elevated beachside experience within the 955-room nature-focused all-inclusive. Nestled in the resort’s private adult beach area, the new beach club brings together the natural beauty of the Riviera...
British and Irish Lions Tour boosted hotel performance across Australian markets
A number of Australian hotel markets saw significant jumps in performance during the British and Irish Lions Tour, including Brisbane posting record highs in average daily rate (ADR) and revenue per available room (RevPAR), according to data from CoStar, a global leading provider of online real estate marketplaces, information and...
Katari Hotels Peru Sets a New Benchmark in Hotel Operations with the Cloud
In 2017, when most hotels in Peru still relied on legacy systems or manual processes, Katari Hotels took a strategic decision to modernize operations by moving to the cloud. Over the past eight-plus years, this forward-thinking approach has redefined how this popular boutique hotel brand manages its six properties with...
A Detail That Delights: GCSTIMES Gourmet Pet Menus for Pet-Friendly Luxury
As high-end hotels and resorts continue to welcome four-legged guests, the standard for pet-friendly amenities is reaching new heights. Discerning travelers now seek accommodations that cater to their pets with the same level of luxury they expect for themselves. Moving beyond a simple water bowl and bed, the most memorable...
RestAssure™ Launches First-of-Its-Kind Guest Protection Platform for Hoteliers
RestAssure, the industry’s first non-insurance guest protection platform, has recently launched–and is looking for partners in the industry exactly like yourself. We are a transformative solution built to empower hotel owners nationwide to take back control of operational costs and protect guests in real-time, and restore profitability and peace of...
Model Context Protocol (MCP): The Hidden Risks Hoteliers Must Uncover Before Embracing AI’s Latest Integration Standard
Our industry is entering a phase where AI is no longer just powering chatbots or enabling precise revenue forecasts—it’s beginning to connect directly to core operational systems.
Reviews and the promise of AI SEO ranking
We’re still in the early days of figuring out how generative AI, LLMs, and search engines are index hotels. Everyone has their theories, and I’m sure thousands of actual SEO experts are running experiments as we speak. But one area where I’m increasingly convinced we’ll see a seismic shift is...
