Abercrombie & Kent (A&K), the global leader in luxury travel, announces the acquisition of Copenhagen based Borealis DMC, expanding its position as the world’s largest network of luxury Destination Management Companies (DMCs) with an international network of more than 3,000 staff, in over 65 offices and 40 countries.
Downtown Seattle’s Kimpton Hotel Monaco Completes Bold Transformation
The Kimpton Hotel Monaco Seattle, part of IHG Hotels & Resorts, has officially completed its property-wide renovation. Rooted in the natural beauty and soul of the Pacific Northwest, the boutique hotel located in the heart of downtown Seattle (1101 4th Avenue), welcomes guests with refreshed interiors and the debut of...
Beaverbrook Joins Leading Hotels of the World
Beaverbrook, the quintessentially British country estate located an hour outside of London in the picturesque Surrey Hills, is proud to announce that it is joining Leading Hotels of the World (LHW), the exclusive collection of independent, luxury hotels. This distinction places Beaverbrook among the world’s finest properties, recognized for exceptional...
Texas Goes All In For Convention Centers
Convention Centers have emerged as a hub of industry, commerce, culture, and architecture. Since they first marked the maps in the mid-20th-century U.S., they have become a symbol of economic progress. As the global events industry rebounds from the COVID-19 pandemic’s disruption, convention centers across the U.S. are rapidly transforming...
Loyalty in action: How these hotels optimized their programs to drive direct bookings
To kick off the loyalty program optimization track of the Direct Bookings Mastery Certification, we shared our exclusive guide on how you can go beyond the basic points-based hotel guest loyalty program model to meet rising guest expectations and drive more direct bookings. But what can you expect when you...
Nine AI-fuelled business models that leaders can’t ignore
AI isn’t just improving corporate productivity and efficiency. It’s poised to reshape how value is defined, delivered and captured with its ability to create content, ideas and logic, and solve problems autonomously. The result: new AI-fuelled business models are challenging long-standing business assumptions and further blurring industry boundaries, contributing to...
What makes a hospitality brand stand out?
As consumer expectations evolve and digital tools become increasingly sophisticated, hospitality leaders face a defining challenge: delivering their guests increasingly personalized, high-touch experiences at scale — without compromising brand integrity. For Jeanelle Johnson, managing partner at the Washington, D.C. office and co-leader of the travel, transportation and hospitality sector at...
Trinity Investments Forms Strategic Partnership with Certares Through Majority Sale of Hyatt Regency Greenwich
Trinity Investments (“Trinity”), a private real estate investment firm specializing in hotels and hospitality, has sold a majority interest in Hyatt Regency Greenwich to an affiliate of Certares Real Estate Management LLC (“Certares”), a leading global investment firm focused on the travel and hospitality industries. This marks another successful collaboration...
Fairfield by Marriott Officially Unveils Product Upgrade in China
Fairfield by Marriott, one of over 30 extraordinary brands in the Marriott Bonvoy portfolio, has officially launched its product upgrade in China — including a new Chinese name that now carries the “Marriott” master brand, and the unveiling of its newly refreshed product design and guest experience. To meet the...
How to EEAT a Bigger Slice of Direct Bookings in the Age of AI
Generative AI is changing how information is surfaced online, reshaping the way travellers search, plan, and book. For independent hotels, this introduces a new layer of algorithmic competition with OTAs and global chains.