From friction to flow: Hey Lou leaps into the future with Mews

Founded by long-time industry experts, Hey Lou is an innovative and sustainable hotel concept that operates seven economy hotels across Germany: Frankfurt Airport, Friedrichshafen, Hildesheim, Karlsruhe, Monheim am Rhein, Nördlingen and Piding. A central pillar of the Hey Lou concept is integrating AI into daily hotel management.

Recast: If you’re willing to pay, we will give it to you

In this recast episode of Hotel Moment, we revisit Karen Stephens‘ conversation with Casper Overbeek, Chief Product Officer at citizenM. Casper shares eye-opening insights into citizenM’s groundbreaking paid subscription loyalty program and their distinct approach to personalization across different cultures. From their guaranteed availability promise to their fascinating observations about...

Is Your Hotel Technology Stack Ready for the Future? 7 Key Considerations for Revenue Managers

Technological prowess was once an advantage for the more savvy hotelier, whereas now it’s a core component of commercial success. For hotel revenue managers, this evolution presents both challenges and opportunities. The right commercial technology (tech) stack can be the linchpin that differentiates your properties from thriving and those struggling...

Cendyn and Amadeus Report Strong Growth Metrics for U.S. Events

Cendyn, a global integrated hotel technology and services company, and Amadeus, a leading technology provider for the travel industry, today released metrics from the companies’ Hospitality Group and Business Performance Index (the “Index”). The overall health index reached the highest level in four quarters. The aggregated Index reflected performance for...