Survey of 300 planners and 1,000 attendees shows 63% cite travel costs as key concern while 72% factor crime levels into destination selection.
The Hidden Truth About AI in Hospitality, and Why It’s Not Here to Fix You
The author argues hotels must audit systems and align culture before implementing AI, as technology amplifies existing problems rather than fixing them.
Commercial intelligence: why the breakthrough only happens when you change how you think
Bartnick argues that revenue management breakthroughs come from reframing problems rather than gathering more data, using parenting and dating analogies to illustrate behavioral insights.
Tech to serve the Guest, wherever they are
The author argues hotels should replace fixed workstations with mobile devices to enable staff to serve guests anywhere, eliminating wait times and front desk bottlenecks.
WTTC Forecasts The Iran Conflict Is Already Costing The Travel & Tourism Sector at Least US$600 Million Per Day
WTTC analysis shows Middle East regional hubs processing 526,000 daily passengers face closures, but tourism can recover in two months with proper government support.
7 proven ways digital guest directories can transform the way guests interact with hotel amenities and services
IRIS outlines how digital directories can boost revenue through upselling, reduce staff workload, and provide real-time updates accessible via QR codes.
Report: Montréal seasonal short-term rental ban risks millions in tourism revenue
Analysis shows Montreal's seasonal STR ban will create 26,000-night shortfall during 2026 Formula 1 and cycling events, costing $19M in visitor spending.
Top 5 travel destinations in the USA with the strongest hotel pricing growth in 2026
Park City leads with 19.89% pricing growth while 75% of US hotel markets saw rates decline in early 2026.
Expedia Group research reveals the future of business travel: TMC optimism high, but confidence lags in meeting traveler expectations
Survey of 214 TMC leaders across 10 countries shows 95% optimism for business travel growth but only 30-40% confidence in meeting rising traveler demands.
Hilton Introduces the Hilton AI Planner, Advancing the Future of Curated Travel Discovery
Hilton's new AI-powered digital concierge uses conversational intelligence to help travelers discover destinations and compare properties on hilton.com.