Drawing on the Regeneration Lab white paper and B Corp survey data, the author argues sustainability has failed hospitality and maps three regenerative domains: cultural, environmental, and architectural.
Who Answers for the Guest’s History
PMS migrations that skip proper guest history review silently erase decades of guest relationships, with no alert to front desk staff that profile data is missing.
The Transformation of the Fitness Industry: Lessons from Hospitality
As the global wellness economy approaches $9.75 trillion by 2029, fitness operators are adopting hospitality principles like inclusivity, personalization, and experience design to attract younger, lifestyle-driven members.
How Hotels Differentiate Through Service, Amenities, and Human Connection
A 30-year Hilton Anaheim veteran argues that scale and personal service are not opposites, and that human connection remains the defining edge of full-service hotels in an increasingly digital travel landscape.
Europe’s Early Planning Pipeline Reaches Record Highs as New Project Announcements Rise 57% Year-Over-Year at Q3 Close
Europe's Q3 2026 pipeline totals 1,765 projects/260,385 rooms, with early planning at record highs and new project announcements surging 57% year-over-year.
Coastal Virginia’s Lodging Market Remains Resilient
HVS analysis of three Coastal Virginia submarkets shows Norfolk/Portsmouth leading RevPAR growth in 2026, while the region's diverse military, government, and leisure demand base sustains pricing power above pre-pandemic levels.
Embergrove Hospitality Group to Manage Historic Hotel Pattee in Perry, Iowa
Embergrove Hospitality Group, which also manages Frank Lloyd Wright's Historic Park Inn, takes over Hotel Pattee on December 1 in a partnership with the City of Perry.
The Hidden P&L of Hotel Sales Time
The article argues that hotels obsessively yield room inventory but ignore sales team hours, introducing a "Cost Per Selling Hour" metric to expose the true cost of administrative time drain.
U.S. hotel results for week ending 31 October
U.S. hotel RevPAR rose 9.7% year-over-year for the week ending 31 October, with Tampa and New Orleans leading Top 25 Markets gains driven by the World Series and major conferences.
WTTC Launches New Power, Efficiency & Opportunity Indices Expanding How Travel & Tourism Success is Measured
WTTC and Oxford Economics launched three new indices covering 184 economies, measuring tourism by economic power, environmental efficiency, and employment opportunity rather than visitor numbers alone.