Hotel operations are more complex than ever, and fragmented systems with limited visibility make it increasingly difficult to run efficiently and make confident decisions.
IHG signs first Holiday Inn hotel in Nepal’s Sudurpashchim Province
IHG® has signed a management agreement with Club Chaulani Ltd. to develop Holiday Inn Dhangadhi, a 115-key hotel in Dhangadhi, Nepal. Scheduled to open in Q1 2028, the signing marks IHG’s entry into the Sudurpashchim Province and reflects the company’s strategy to expand its presence in high-potential, underserved markets across...
Where Is the Hospitality Industry Headed in 2026?
As we edge closer to 2026, one question keeps surfacing in hospitality circles: where is our industry headed?
A year in review…aka. how we survived another year without losing our minds
As the year wraps up and inboxes go quiet (or at least pretend to), it’s time to zoom out (Pun intended). 😍
How agentic AI solutions are structured
Executives are rapidly committing budget to agentic AI, yet fewer than a quarter say they truly understand how it works, creating avoidable risk. This CIO.com article argues that agentic AI is not an upgraded chatbot or simple automation, but an orchestration layer that breaks ambiguous requests into tasks, delegates them...
Should CIOs rethink the IT roadmap?
Technology roadmaps in the CIO world have shifted from long range five to ten year planning to a far shorter and more uncertain horizon, because disruption now arrives without warning and can demand immediate defence and rapid organisational change. This article argues that AI is the most significant disruptor, reshaping...
The Chloe Nashville opens next month
The Chloe Nashville will officially open the week of January 5th in Hillsboro Village, featuring 19 rooms, a restaurant, three bars, and a lush outdoor pool for guests + locals alike. This comes as the first Tennessee hotel from Róbert LeBlanc and the LeBlanc + Smith team, following New Orleans...
AI is Becoming the Consumer: What Travel & Hospitality Brands Need to Know Now
This article summarizes key findings from Accenture’s recent report, "Me, my brand and AI: The new world of consumer engagement - Building resilient relationships between consumers, brands and AI in times of uncertainty." The research surveyed over 18,000 people across 14 countries, and the findings reveal a fundamental shift in...
The Front Office Manager AI Playbook and Toolkit
The front office is where hospitality becomes human — and where pressure hits first.
Hoteliers, Stop Fearing AI – You’re Missing the Real Opportunity
Artificial Intelligence (AI) is rapidly moving from buzzword to business reality. It is reshaping industries from finance to healthcare. In hospitality, though, many hotel operators remain cautious, and with good reason.