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Michael Grove will analyze the gap between hotel revenue growth and profit margins using global data, sharing strategies to optimize both metrics.

The report analyzed 2.8 billion emails and 4.3 million calls globally, revealing newsletters achieve 33.6% open rates and cart abandonment campaigns convert at 5-6%.

The author draws parallels between García Márquez's novel and how hotels repeatedly face new technology waves, from websites to Google to AI, requiring constant adaptation to remain discoverable.

Shiji's POS system has been operational since July 2024 on the luxury train route between Bangkok and Singapore, streamlining dining operations.

U.S. Travel Association welcomed Global Entry's reopening while urging Congress to support unpaid TSA officers during the shutdown.

The 650-room resort will open in 2029 as part of Hyatt's expansion in Dominican Republic, adding to 150+ all-inclusive properties across the region.

The $140 million program targets properties in Kuala Lumpur, London, Melbourne and Singapore with refurbishments, room additions and sustainability upgrades.

Hotels must adopt multi-cloud strategies and offline protocols as tech infrastructure becomes a target in geopolitical conflicts.

Lighthouse's new tool aggregates reviews from Booking.com and Expedia with AI-powered response automation to help independent hotels improve visibility on search platforms.

The article outlines five AI-powered strategies to combat rising operational costs while maintaining revenue growth, from digital concierges to autonomous pricing systems.