GBTA supports EU Parliament's exclusion of business travel from revised Package Travel Directive, providing regulatory clarity for corporate travel services.
Why I Walked Away from a €200,000 Custom Platform for Webflow
A hospitality marketing CEO explains abandoning a €200,000 custom platform for Webflow to focus on brand experience over technical complexity.
New HotelData.com Report Finds Hotel Labor Costs Rising Faster Than Productivity Gains
Wage costs per occupied room jumped 12.8% in 2025 to $48.32, with Q4 showing a sharp 21.1% spike as productivity gains failed to offset rising labor expenses.
The New Hotel AI Funnel: Discoverability vs. Transaction
The article argues hotels should prioritize AI discoverability over transaction infrastructure, as being recommended by AI systems is the gating factor for bookings.
Understanding the Profit Picture: HotStats CEO Michael Grove at ITB Berlin
HotStats CEO explains why revenue growth doesn't always translate to stronger margins due to rising costs and evolving guest expectations.
The Wolseley Hotels to Launch with Flagship Property in New York
The 76-room flagship will occupy a 1905 landmark building near Bryant Park and introduce The Wolseley restaurant to the US market.
The Always-Reply Future: A Conversation with TrustYou at ITB Berlin
TrustYou's CEO envisions moving from fragmented guest communication to unified conversational AI that maintains context across all channels and touchpoints.
Hyatt Announces Signing of Agreement for Hyatt Place Ahmedabad Nikol, Expanding Its Essentials Portfolio in India
The 140-key property, developed by Golden Buildcon, will include a ballroom and meeting spaces in Gujarat's commercial hub.
The One Word to Describe What You Do for Your Customers
The author advocates distilling your customer problem-solving into one word for marketing clarity, using "retention" and "inconsistency" as examples.
a&o significantly expands its International Sales team with 3 Strategic Appointments
Europe's largest hostel group hires three sales managers for France, UK, and Scandinavia, targeting 75-80% occupancy rates and 600,000+ overnight stays.