Creating a financially engaged leadership team in your hotel is no different from creating a strong guest service culture or a team that has colleague and leader engagement as their mission. What you attend to grows, it’s that simple. What’s different with the finances is you and your focus. The...
Executive Housekeepers in the Spotlight at Halekulani
While spending a week at the five-star, 453-key Halekulani in Honolulu, Hawaii, we found time to interview several senior staffers. This is one of those interviews
Radisson Hotel Group expands Career Fest 2025 to engage wider audiences
Radisson Hotel Group today announces Career Fest 2025, its largest-ever career festival designed to inspire, upskill, and attract the next generation
Mindful Indulgence: Where nature and wellness meet
The desire for purposeful, restorative travel is reshaping the luxury landscape. Today's travellers seek more than opulence; they desire a profound
Niall Cowan appointed General Manager at Carlton Hotel Singapore
Carlton Hotel Singapore is pleased to announce the appointment of Niall Cowan as its new General Manager, bringing with him more than two decades
Andrea Ferrandi appointed Executive Chef at Four Seasons Hotel Seattle
Four Seasons Hotel Seattle welcomes Chef Andrea Ferrandi as Executive Chef. A Four Seasons veteran with more than 15 years of culinary experience
Doug Kennedy’s Next Staff Training Webcast: Hotel Spa Reservations Sales Training
Sponsored By Travel Outlook and Track Hospitality Software
Rethinking hotel loyalty: from points to personalization
For decades, loyalty in hospitality has been defined by points, perks and predictable upgrades. But what does loyalty actually mean today – and what should it mean in the future?
Sonesta Expands Global Footprint with New Opening in Lima, Peru
Sonesta International Hotels Corporation (Sonesta) today announced the opening of Sonesta Hotel Miraflores in Lima, Peru with Master Franchisor GHL Hoteles. The 133-room upscale hotel is located within walking distance of Kennedy Park, Iglesia Matriz Virgen Milagrosa, Love Park and Lima’s main shopping district.
A month of purpose: MGallery Collection stands against Breast Cancer this October
For its seventh year, MGallery Collection, a refined portfolio of luxury boutique hotels, is supporting Pink October Breast Cancer Awareness Month, by launching a series of events and initiatives across its network to raise awareness and collect donations for women affected by breast cancer each year.
