Hotel upselling is one of the most powerful yet underutilized levers in hospitality revenue management. When it’s done correctly, upselling is not about selling harder. Instead, it’s about creating personalized guest experiences that feel tailored, valuable, and worth paying more for.
Expedia Group B2B Supercharges Partner Growth With New AI-Powered Trip Planner and Multiple APIs
During its EXPLORE Connect B2B event for APAC partners, Expedia Group unveiled a new suite of AI and machine learning-powered tools designed to help partners drive speed, scale and personalization. Highlights include Smart Trip AI™, a new trip planning tool that provides hotel and activity inspiration, and the piloting of...
Club Med Punta Cana Unveils Luxury Renovations
Club Med Punta Cana - Club Med’s flagship North America resort will unveil 5 major renovations that set a new standard for the all-inclusive experience, including: brand new social spaces, fresh culinary experiences and newly renovated accommodations, all designed to offer more elevated, immersive experience for all types of guests....
UN Tourism Global Conference on Wine Tourism highlights value of Culture
The UN Tourism Global Conference on Wine Tourism took place in Plovdiv, Bulgaria, on 6–7 October 2025. Under the theme “The Art of Wine Tourism”, the event explored the synergies between wine tourism, art, and culture, showcasing its role as a catalyst for innovation, job creation, and regional development.
Market Snapshot: Asia Pacific 2025
In 2024, hotel transaction volume in the Asia Pacific recorded approximately USD11.5 billion, a modest 3% decrease from USD11.9 billion in 2023. While activity has softened, the pace of decline has significantly improved compared with the sharper 14% decline recorded between 2022 and 2023. The slowdown can be attributed not...
Predicting the Present: When AI is the new UI
Two years ago, when my book "We Are The Glitch" came out, I wrote something that felt more like a provocation than a prediction. At the time, the idea that platforms like Expedia Group or Booking.com could live inside a conversational interface sounded speculative, even poetic. And yet, this week,...
OTH Hotels Resorts Expands Management Portfolio with the Addition of DoubleTree by Hilton Hotel Baltimore North – Pikesville
OTH Hotels Resorts (OTH), a leading hospitality management company headquartered in Virginia with regional operations in South Florida and an asset portfolio valued at more than $775 million, today announced its newest third-party management contract for DoubleTree by Hilton Hotel Baltimore North - Pikesville.
U.S. hotel results for week ending 4 October
The U.S. hotel industry reported mixed year-over-year comparisons, according to CoStar’s latest data through 4 October. CoStar is a leading global provider of online real estate marketplaces, information and analytics in the property markets.
A celebration of talent, growth and opportunity – Radisson Hotel Group expands Career Fest 2025 to engage wider audiences
Radisson Hotel Group has launched Career Fest 2025, its largest-ever career festival designed to inspire, upskill, and attract the next generation of hospitality professionals. Running throughout October 2025, the month-long hybrid event brings together more than 75,000 team members and future talent across +105 countries to celebrate career growth, learning,...
The Feel-Good Effect: Designing Landscapes that Heal Habitually
The global wellness industry has experienced remarkable growth in recent years. According to Global Wellness Institute, the industry was valued at approximately $6.3 trillion by 2023, accounting for about 6% of the global GDP. This is projected to reach $9.0 trillion by 2028 – indicating an annual growth rate of...