Standing at a hotel reception desk, tired from travel, only to be told the system won’t let us into our room? In hospitality, technology is meant to streamline and elevate the guest experience, but what happens when it does the opposite? This article dives into the hidden emotional cost of...
Global Tourism Forum Honours Hala Matar Choufany with “Best Woman in Tourism Leadership” Award at 2025 Annual Meeting
Global Tourism Forum (GTF) has recognised Hala Matar Choufany, President of HVS Middle East, Africa & South Asia, with the Best Woman in Tourism Leadership Award at its Annual Meeting, held at the Royal Museum of Fine Arts of Belgium.
Health Is the New Wealth: How Equinox Hotels Is Redefining Luxury Through High-Performance Living
This interview with the visionary Chris Norton, CEO of Equinox Hotels, explores how the brand is redefining modern luxury hospitality through a foundation of health, wellness and high-performance living. His team’s leadership is helping make Equinox Hotels a platform for a new generation of travelers who prioritize longevity and vitality...
MENA hospitality market value set to top US$487 billion by 2032 amid unprecedented tourism expansion
Dubai, 22 October 2025. The value of MENA’s hospitality market is set to grow from US$310 billion in 2025 to more than US$487 billion by 2032, according to data released ahead of the Future Hospitality Summit – FHS World, Madinat Jumeirah Dubai, 27-29 October.
What Type of Business Do You Want to Run? The Choice Between Cohesive and Disconnected Hospitality
The hospitality industry is continually presented with the alluring, yet often ambiguously defined, promise of “all-in-one” technology platforms. This term of reference for ‘all-in-one‘ can mean so many things and are highly topical to the specific business footprint itself. While discussions often orient towards the front of the house, back-of-house...
From Hospitality to Monetization: The Identity Crisis of the Big Brands
There was a time when booking on a hotel brand’s website truly meant something. It meant trust. It meant consistency. It meant a promise delivered. If you chose Hilton, you knew what Hilton stood for. If you picked Marriott, you knew exactly what kind of experience awaited you before you...
Castle Resorts & Hotels Selects Stayntouch PMS to Power Growing Portfolio
Stayntouch, a global leader in cloud hotel property management systems (PMS), today announced a strategic partnership with Castle Resorts & Hotels, a leading provider of resort condominiums and hotels across Hawaii and New Zealand. Castle Resorts has selected Stayntouch PMS to support their independent hotel properties as they expand their...
Ever thought about combining family fun with planet-friendly purpose?
70% of parents say they prioritise educational experiences when planning family trips (Zipdo). And when children take part in environmental education programmes, they don’t just learn, as they inspire their families to adopt more sustainable habits too.
Free webinar: How two leading European hotels are turning wellness into a brand advantage
Together with Mews, we’re exploring how wellness is reshaping hospitality, and how forward-thinking hotels are turning it into a true brand advantage.
founder + future launches to help challenger brands scale without losing their magic
Founder-led brands are rewriting the rules of the FMCG, food & beverage, lifestyle and retail sectors. They spark whole new categories, capture outsized market
