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Recently, I heard from one of our subscribers, a sales and finance consultant at a luxury automobile dealership. He shared a story about how a customer was almost mistreated.

The volume of U.S. hotel rooms under construction decreased year over year for a ninth consecutive month, according to CoStar’s September 2025 data. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets.

Meliá Hotels International, in partnership with Grupo Puntacana, reinforces its commitment to the Dominican Republic’s tourism sector with the joint development of Meliá Bergantín Beach. This project marks the beginning of a new chapter aimed at positioning Puerto Plata as a globally recognized destination, restoring the prominence of the country’s...

Green Valley Ranch, Henderson’s beloved local’s destination, has unveiled its new logo, marking the next chapter in the resort’s story as it continues its $200 million property-wide renovation and approaches its 25th anniversary in December 2026. The refreshed identity also introduces a new monogram—a modern shorthand that subtly blends the...

Hyatt Hotels Corporation (NYSE: H) and Homeinns Hotel Group (Homeinns) today announced that their respective subsidiaries have entered into a strategic master franchise agreement to introduce Hyatt Studios hotels in China. This collaboration will expand Hyatt’s portfolio in the upper-midscale segment by adding hotels in Hyatt’s new extended-stay brand in...

The US-based hotel management company White Lodging today announces the strengthening of its collaboration with the global market leader in digital F&B, guest directory and concierge ordering, IRIS, to accelerate its digital ordering proposition across its robust portfolio of hotels.

East West Hospitality, an award-winning management company and leader in luxury vacation rentals and resort operations, has been selected to manage the homeowners association (HOA) at Stag Lodge, a premier ski-in/ski-out retreat in Deer Valley. Effective immediately, East West Hospitality will oversee all aspects of the property’s operations, with a...

As it marks its 30th anniversary, Lanson Place, the Hong Kong-based hospitality brand known for refined elegance and residential-style sanctuaries, has joined Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands.

A leader is one who knows the way, goes the way, and shows the way. This principle—articulated by leadership expert John C. Maxwell—sits at the heart of Verticon Strategy, a new consulting practice launched to help new and existing hospitality suppliers navigate the industry’s complex ecosystem and scale the right...

To write about the future is, inevitably, to be wrong about the future. I have repeated this for years, and yet, it remains the truest sentence I know. The mistake, however, is not a failure of prediction but a form of knowledge. We now inhabit a “post-postmodern”, almost “post-futurist” condition,...