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In the latest episode of Matt Talks, Mews CEO Matt Welle spoke with Jason Noronha, co-founder of D3x – an AI company built by hoteliers, for hoteliers. What began as a solution to a single operational pain point has evolved into a technology that promises to change how hotels operate.

If you’ve been anywhere near LinkedIn lately (including my profile), you’ve probably been hit by an alphabet soup of acronyms: AI, GenAI, AEO, GEO, MCP, A2A, and maybe even a mysterious “agentic something”.

In the hotel industry, responding to guest enquiries quickly and accurately is key. At the same time, many operators struggle with freeing their teams from repetitive tasks. This was the exact challenge KING’s Hotels in Munich wanted to solve: giving staff more time for quality guest interactions and driving more...

When London’s exclusive Savoy Hotel came to upgrade the sound in one of its most popular leisure destinations, the Beaufort Bar, d&b audiotechnik provided a custom 24 carat gold leaf finish, combining a unique accent of luxury with the signature sound quality that lifts this stylish space . . .

Unlike generic fintechs retrofitted for tourism, HotelRunner Ruby is travel-native: unifying bookings, payments, and compliance in real time. Alongside tackling long-standing settlement delays and frictions, Ruby delivers faster, more transparent, and regulation-ready payment flows, reshaping the financial backbone of global travel commerce. More than settlement, this is just the beginning...

Dubai, UAE. 30 October 2025. FHS World 2025 honoured leading luminaries shaping the future of the Middle East’s hospitality and tourism sector with four FHS Awards to celebrate the best of the best in the industry.

Sending the right message to the right guest means one thing: you need to have a strong hotel guest segmentation strategy.

Over the past several months, we’ve explored some of the most common criticisms of conversational AI in hospitality. We’ve examined the empathy gap

Today, Expedia Travel Agent Affiliate Program (TAAP) announces the expansion of its rewards program to Brazil, the U.K., Spain, Germany, the Netherlands

As a sustainable hotel supplier serving the global hospitality industry, we’re always curious about how different destinations are embracing sustainability. This time, we’re turning our focus to Southeast Asia and particularly, the inspiring work of the Penang Green Council (PGC) and its Green Hotel Programme in Malaysia.