Author: admin

For generations, Goodnight Moon has been the story that signaled comfort - a final goodnight before tomorrow’s adventures begin. Today, Marriott Bonvoy’s Sheraton Hotels & Resorts reimagines that familiar ritual through the lens of travel in “Goodnight Room,” a new campaign that celebrates the small, human moments that make the...

You have revenue hiding in plain sight…and it’s slipping away.

As World Travel Market (WTM) 2025 draws to a close at Excel London, Trip.com Group showcased its global leadership by sharing insights and innovations shaping the future of travel. Across key sessions, the company led conversations from global and European perspectives, focusing on the strategic evolution of travel, from digital...

Think about all the things we say we want to do but do not have time for: follow-up calls to candidates, monthly wellness check-ins/stay interviews, individualized onboarding paths, coaching based on performance data.

I watched a Director of Sales break down last month.

The hospitality industry doesn’t need more buzzwords or metaverse-ready ideas. What matters is creating online experiences that put guests first and drive measurable results.

Following on from the joint report "Fashion and Cultural Tourism – Connecting Creators, Businesses, and Destinations" USI, in cooperation with UN Tourism, hosted a hybrid workshop (24 October) to strengthen ties between the fashion and tourism sectors. The insights delivered in Lugano targeted policymakers and researchers, as well as professionals...

Resorts around the world are rethinking guest experience beyond linens, scents, and check-in efficiency. One shift gaining momentum: turning everyday touchpoints into emotional keepsakes. Key cards, once a functional necessity, are now becoming part of the story guests bring home.

The week ending 1 November 2025 wasn’t as bad as the previous week, but revenue per available room (RevPAR) was down again. Falling weekend occupancy due to Halloween was the main culprit behind a 2.3% drop in RevPAR.

Shiji, the global leader in hospitality technology, proudly announces its partnership with Stanglwirt, Austria’s most iconic and celebrated traditional hotel. In a move to blend tradition with innovation, Stanglwirt has selected Daylight PMS to modernize its operations and create hyper-personalized guest experiences through advanced guest profiling and a seamless booking...