Sustainable Hotel and Resort Development in the Caribbean: Strategies for a Resilient Hospitality Future

The Caribbean has long been synonymous with idyllic beaches, crystalline waters, and vibrant cultural heritage—assets that have positioned the region among the world’s most desirable tourist destinations. Yet these same natural and cultural resources are increasingly vulnerable to climate change, rising operating costs, and shifting global expectations around sustainability. Fortunately,...

MICE Tourism and the Rising Importance of Sustainability

MICE tourism, an acronym for Meetings, Incentives, Conferences, and Exhibitions, represents one of the most influential segments of global business travel. It brings together professionals, corporations, associations, and institutions for knowledge exchange, commercial collaboration, networking, and innovation. Beyond its economic contribution, MICE tourism increasingly shapes how destinations, hotels, and suppliers...

Seasonal Peaks: How Hotels Win with Bonus Campaigns

Seasonal demand is a goldmine for hotels. From Christmas to Valentine’s Day, guests are ready to spend—and smart hotels turn this into a revenue surge. The secret? Bonus campaigns.  Why Bonus Campaigns Work  Urgency drives action. When you offer a limited-time reward—like a $50 bonus card for every $500 purchase—you...

Should service robots have rights?

From hotel room deliveries to cooking, the use of service robots — some containing human characteristics in terms of appearance and communication — has grown throughout the hospitality industry.

The IT Leaders AI Playbook and Toolkit

This IT Leaders AI Playbook is part of Pertlink’s ongoing series on the effective, practical deployment of AI in hospitality. It is written for hotel IT leaders responsible for maintaining operational stability, protecting the guest experience, and justifying technology decisions in high-pressure environments.