Jeff Venza, a seasoned hospitality technology professional and executive at VENZA and CyberTek MSSP, today announced the planned acquisition of Guest Voice AI—a groundbreaking platform that transforms hotel communication and boosts operational efficiency through AI-driven automation. The move, following the recent acquisition of the intelligent asset management company OpsTechPro, brings...
The Invisible Guest: How Dark Social Impacts Hotel Marketing
If you’re tracking your hotel’s marketing performance the traditional way — through UTMs, analytics, and CRM data — you’re only seeing part of the picture. There’s a whole world of referral traffic happening behind the scenes, and it’s called dark social.
Cloudbeds to empower hoteliers with an automated data exchange agreement with STR
San Diego, CA – Cloudbeds, the premier hospitality management software platform, has today announced a data automation agreement with STR, a CoStar Group company – the leading provider of premium data benchmarking, analytics, and marketplace insights for the global hospitality industry.
Navigating hospitality’s new normal: Leveraging Kalibri Labs data & Revinate’s insights for revenue growth | a Revinate webinar
In this week’s episode of the Hotel Moment podcast, we’re featuring an episode from our webinar series, Hotel Moment Deep Dive. Revinator Anisha Yadav, VP of Customer and Product Marketing, and Jennifer Hill, VP of Commercial Strategy at Kalibri Labs, review some of the latest data from the hospitality landscape,...
Role Swap: The Revenue Management Freaky Friday
Ever watched Freaky Friday? You know, the movie where mom and daughter swap bodies and hilarity ensues? We did that last week with our kids and it got me thinking....
Details Count: How Small Flaws Can Taint the Entire Customer Experience
Have you ever walked into a restaurant bathroom and found paper towels scattered on the floor or an overflowing trash can? What immediately crossed your mind? What did you think about the restaurant? For most of us, our thoughts jump to, “If they can’t keep their bathroom clean, what is...
Hyatt’s Inclusive Collection Expands to Aruba with Secrets Baby Beach Aruba
Hyatt Hotels Corporation (NYSE: H) announced the opening of the adults-only, all-inclusive Secrets Baby Beach Aruba. The opening of this resort marks the first Inclusive Collection branded property on the island of Aruba, further strengthening Hyatt’s brand presence in the destination alongside Hyatt Place Aruba Airport and Hyatt Regency Aruba...
IHG Hotels & Resorts Strengthens Presence in Gujarat with the Signing of Holiday Inn Ahmedabad
IHG®Hotels & Resorts, one of the world’s leading hotel companies, has signed a management agreement with Atithi Gokul Hotel Inns Pvt Ltd (Part of AG Group, Ahmedabad) to develop a new hotel, "Holiday Inn Ahmedabad". Scheduled to open in the third quarter of 2028, the hotel reflects IHG’s strategy to...
Hotel Demand Management: Forecasting & Market Intelligence Explained
In a rapidly shifting travel landscape, hotels cannot afford to rely on gut instinct when assessing demand for their product. To remain competitive, knowledgeable, and prepared, today’s top operators employ hotel demand management, which unites the methods of demand forecasting and market intelligence.
Accor surpasses 100 hotels in Spain
Accor, a world leading hospitality group, continues to bolster its leadership position in Europe and expansion across Spain by surpassing 100 hotels through several important openings across the country. The latest additions are part of the Group’s strategic expansion plan in Spain including its diverse portfolio of brands – from...