Leonardo Hotels Central Europe is set to add the new Leonardo Mainz to its existing portfolio in the Rhine-Main region. The hotel, which is managed by Gloram Real Estate, is currently undergoing an extensive programme of renovations prior to greeting its first guests from 1 August.
How STS Cloud is Bringing Mindful AI to Hospitality Tech – An interview with Co-Founder, Ryan Hamilton
Hospitality technology balances tradition with innovation - personal service with digital efficiency. Ryan Hamilton, co-founder of SalesAndCatering.com, represents a different approach to tech leadership.
Resilience In Paradise: Caribbean Tourism Thrives Amid U.S. Travel Headwinds
Global leisure travel patterns are undergoing a notable realignment as economic and political headwinds emanating from the United States redirect international tourists toward more accessible and stable destinations.
Newborn Elephants and Endangered Dholes Thrive in Minor Hotels’ Protected Cardamom Forest
A landmark two-month camera-trap survey has revealed that the endangered dhole (Asiatic wild dog) still roams, and that a breeding herd of Asian elephants now finds safe haven, inside the 18,000-hectare forest concession that Minor Hotels has leased and protected since 2014 in Cambodia’s Cardamom Mountains.
I Like OTAs – And Here’s Why (If They Were a Club, You’d Want In Too)
Look, I know it’s cool in Revenue Manager circles to trash-talk OTAs. “They’re stealing our margins!” “They own the guest!” “They don’t even call the hotel by its proper name!” "We need direct business"
Best in Class or World-Class Customer Experience
I’m going to start this article with a theme I’ve preached for years: When it comes to customer service and experience, our customers no longer compare us just to our competitors. Their mental benchmark, whether they know it or not, comes from the best experience they have had from any...
Decoding the Stack: Keys to Unlock PMS & Distribution Success
Beyond the check-in desk, a digital revolution is fundamentally reshaping hospitality, demanding leaders rethink core systems like the PMS. Consequently, decisions around PMS and distribution strategies are fundamental to competitiveness, guest experience, and profitability. Zsuzsanna Albrecht explores common pitfalls, emerging trends, and key strategies in this exclusive interview. Discover invaluable...
Jumeirah Capri Palace Unveils New Suites and Pool Designed by Visionary Architect Patricia Urquiola
Jumeirah Capri Palace introduces five new suites, designed by architect Patricia Urquiola, each offering views of the captivating Bay of Naples and the hotel’s stylish pool. Designed to invite the island inside, each suite reflects Capri’s essence and easy living. Urquiola’s redesign extends beyond the suites, bringing the same sense...
The Heart of Hospitality – A Day at Mews Unfold Volume 06
Exactly one week ago, we had the pleasure of attending Mews Unfold 2025 in Amsterdam. Now in its sixth edition, Unfold has grown into one of the most anticipated hospitality events in Europe, drawing over 700 hoteliers, tech partners, and innovators from around the world. What began in a single...
Hotel Equities and Springboard Hospitality Announce Strategic Merger
Hotel Equities and Springboard Hospitality announced a strategic merger, effective May 1, creating a scaled and differentiated hotel management company built to deliver value for hotel owners across branded and independent segments. The merger brings together two complementary organizations with distinct strengths: Hotel Equities, known for its superior performance in...
