Month: May 2025

Artificial intelligence is rapidly changing how hotels engage with visitors. From my perspective, it offers powerful new avenues for personalized connection. At a recent Radisson Hotels event, RADFEST, I shared compelling insights on the pivotal role of guest data, including reputation, review, and survey information. This data, I believe, is...

Tru by Hilton, Hilton’s (NYSE: HLT) game-changing midscale brand, is unveiling a refreshed prototype—featuring purposeful updates designed to enhance comfort, flexibility and the overall guest experience.

IHG Hotels & Resorts has reinforced its leading position in Luxury & Lifestyle hospitality in Australia by signing a major long-term agreement with Salter Brothers.

Sports-tripping – the trend whereby people travel specifically to watch sporting events, participate in competitions or build sports into their holidays – is taking centre stage in business travel, according to a new survey by Hyatt1.

Ennismore, the fastest-growing lifestyle and leisure hospitality company, in partnership with Vivium, a single-family office specialising in luxury residential and hospitality investments, announces the signing of a strategic, long-term partnership that will welcome Luura to Morgans Originals, a collection of one-of-a-kind, independent hotels with an iconic cultural story.

Rebel Hotel Company, a leading independent hotel operator in the greater New York City area, has expanded its presence in the Tri-State region with the recent addition of Delta Hotels by Marriott Woodbridge to its growing management portfolio. Located in the Greater New York area, this full-service property represents Rebel’s...

Mission Resort + Club, a MMI Hotel Group property, is proud to unveil a sweeping collection of enhancements to elevate the guest experience at the historic Central Florida resort. These upgrades span beautifully refreshed guestrooms, a stylishly reimagined clubhouse restaurant, and refined touches inside The Spa at Mission Resort +...

Digital transformation isn’t about being a tech expert - it’s about making your hotel smarter, more efficient, and guest-friendly.

The hotel industry sits on a goldmine and leaves most of it completely untouched. In a world where every other major consumer sector has figured out how to monetize attention, personalize experiences, and capture wallet share across the full customer lifecycle, hotels are still largely selling rooms like it’s 1999.

May, 2025 – After a rigorous evaluation process, leading Sales and Catering Software, iVvy, has been selected as one of the listed Sales & Catering Software vendors by global hospitality giant, Accor.