It goes without saying that for the past few years, Artificial Intelligence (AI) has been the hot topic in the world of technology, and it’s hard to spend even a few minutes on LinkedIn or at a conference without encountering conversations on how it is going to change the world. However, for all of the times I’ve encountered the term “AI” in passing, mentions of “Citizen Data Science” pale in comparison. I believe that understanding and embracing Citizen Data Science will be essential for industries like hospitality as they work to successfully integrate AI and leverage it for effective business decision-making.
