A 168-room hotel has revealed how it manages to operate seamlessly with an ultra-lean team of staff thanks to a cutting-edge tech platform it launched with last year. The Zipper Hotel & Apartments, in Düsseldorf, opened its doors in November 2023 and has only ever required six members of staff to run it, thanks to powerful employee and guest experience tool Like Magic.According to both co-founders Otto Konstantin Lindner and Tobias Sebastian Oberdieck, the Zipper’s workforce is 80% smaller than that traditionally required for a hotel of its size – yet it operates at the same level of efficiency and quality thanks to Like Magic.
