KTN's Doug Kennedy hosts a free 40-minute webcast on Nov. 20 for hotel sales leaders, covering why salespeople underperform and how to rebalance tech investment with human-led sales fundamentals.

Thursday brought a World Panel question on whether budgets and incentive plans work against total profitability, and a free playbook on what AI really costs a hotel per guest ahead of 2027 budgets.

Adeera Hospitality and HSMAI MEA will offer sales, marketing and revenue staff four professional certifications including CHSL, CHDM, CRME and CHBA, supported by expert-led review courses.

North Beach Village Resorts deployed Cloudbeds across nine Fort Lauderdale boutique hotels, consolidating PMS, channel management, operations and payments into one platform for a 390-key collection.

Customer Alliance integrates with Cloudbeds PMS to automate post-stay surveys, review collection on Google and TripAdvisor, and real-time feedback alerts via the Cloudbeds Marketplace.

A psychologist warns that over-reliance on AI tools like Meta's Muse may deplete cognitive function, citing documented risks to brain chemistry, mental health, and neurological skills.

Paathz, a hospitality-specific hiring platform, has launched fully across Southeast Asia (Singapore, Indonesia, Malaysia, Thailand, Philippines) and Europe (Switzerland, Spain), with 50,000+ candidates and 1,100+ properties onboard.

Inn-Flow names Lokesh Seth as CEO to drive growth and AI development; founder John Erhart moves to Executive Chairman, staying involved with customers and operators.

Access Hospitality details its 20-year partnership with the 43-property Coaching Inn Group, covering PMS, procurement, Wi-Fi marketing, and table management under a unified account model.

China's pipeline holds 3,507 projects and 621,201 rooms at Q3 2026, with brand conversions hitting record highs and over 1,000 new hotels forecast to open by year-end.