In hospitality, our greatest wins often come from the quiet, consistent work that happens behind the scenes. As leaders, we know that exceptional guest experiences rely on structured systems, clear communication, and teams who understand their purpose. The Serve Food and Beverage course reinforces many fundamentals that—when applied well—lead to...
Your guests keep asking the same ten questions. Here’s the fix for serviced apartments.
Serviced apartments have embraced self-check-in like no other segment in hospitality. Keyless entry, automated access codes, digital welcome guides.
First Hospitality selected to manage downtown Madison’s Historian Hotel, a tribute portfolio hotel
First Hospitality, a leading national hotel operations and development firm, has been selected by Hovde Properties and Mountain Shore Properties
Radisson Hotel Group surpasses 100 hotels in Africa, accelerating 2030 growth ambition
Radisson Hotel Group has reached a significant milestone in Africa, with more than 100 hotels across the continent in operation and under development.
Samata Danday Chand appointed as Hotel Manager at Courtyard By Marriott Tirupati
Courtyard by Marriott Tirupati, which opened its doors in April 2026, has announced the appointment of Samata Danday Chand as Hotel Manager.
Florian Eckert appointed Chief Operating Officer (COO) at SIHOT
Focus on transformation, scalability and process optimisation: The information scientist and transformation expert with a Telekom background takes over operational management.
Dusit Hotels & Resorts launches ‘A Night on Us’ global stay promotion
Dusit Hotels and Resorts are inviting travellers to extend their stays for less with the launch of ‘A Night on Us’, a limited-time offer featuring complimentary
Autograph Collection Hotels debuts in India with Noormahal, Delhi NCR Karnal
Autograph Collection Hotels, part of Marriott Bonvoy’s global portfolio of extraordinary hotel brands, announces its debut in India with the opening of Noormahal
Why measuring guest feedback is essential for hotel groups
But when a guest takes the time to complete a survey, they’re giving you something far more valuable than a polite response can cover. They are giving you their time
From Paper Chaos to Seamless Experiences: How an activity booking module transforms hotel operations & guest satisfaction
Paper sign‑up sheets, double bookings, and missed upsells cost hotels time and revenue. Discover how SABA Hospitality’s Activity Booking Module eliminates
