With so much attention given to the business of running hotels efficiently, we may forget that it’s the emotional core of giving guests incredible experiences
The highest-ROI marketing channel most hotel groups ignore
Hotel marketing budgets are under pressure from every direction. Google Ads cost more every quarter, OTA commissions keep climbing, and social media
Lost in Translation: How Voice AI eliminates language barriers and delights international hotel guests
A guest from Germany picks up the room phone. They need a late checkout. But the front desk agent speaks only English and basic Spanish.
AX Hotels reaffirms its trust in Nonius TV+ for the Digital Guest Experience
Following the success of the first deployment, the Maltese hospitality group once again trusts Nonius to power the TV in-room entertainment experience
Nocturne Luxury Villas celebrates Travel Advisor Appreciation Month
Nocturne Luxury Villas , a leading curator of luxury vacation homes and private vacation experiences, is celebrating National Travel Advisor Appreciation Month
Hoteliers’ Voice sets further dates for nationwide roundtable roadshow
Hoteliers’ Voice, the premier UK podcast platform for hospitality professionals to share industry-led insights, has set three further dates for its nationwide
Jason Benavente appointed Chef de Cuisine of Bashi at Terranea
Terranea Resort, the luxury Pacific oceanfront resort on the Palos Verdes Peninsula, has appointed Jason Benavente as chef de cuisine of bashi, its acclaimed
Paul Eckert appointed Chief Operating Officer at Stonebridge
Stonebridge, a Denver-based, privately owned, nationally recognized hotel management company, announced today that Paul Eckert has been appointed
Hotel Jackson unveils THE RETREAT, luxury suite offering
Hotel Jackson, the family-owned, Michelin Key recognized luxury boutique hotel anchoring the historic Jackson Town Square, introduces The Retreat
Accor expands New Zealand portfolio with Mercure Tauranga
New Zealand’s largest hotel operator, Accor, today announces the opening of Mercure Tauranga, marking the Group’s arrival in Tauranga and a significant
