Hilton's new Pay with Points feature lets Silver, Gold, Diamond, and Diamond Reserve Honors members redeem points toward hotel charges via Digital Check Out in the app, rolling out to 800+ U.S. hotels by end of 2026.

Hoteza argues that hotel guest Wi-Fi is the critical foundation of all digital guest touchpoints, sharing scale metrics and two recurring failure patterns across its 52,000+ concurrent session network.

HFTP's AI Collective will host a two-day conference on February 2-3, 2027 in Dallas covering AI governance, intellectual property, security risks, and practical adoption for hospitality leaders.

AI-powered travel agents carry a hidden token cost per booking that investors currently absorb, but hotels should expect that cost to migrate into commissions or fees as platforms seek sustainable economics.

PPHG has transformed over half its portfolio since 2020 and plans 10 new-build and major renovation projects across Southeast Asia by 2027, extending its Pan Pacific and PARKROYAL brands into Bangkok, Phnom Penh, Hanoi, Manila, and Jakarta.

Experiential Hospitality Group launches Naetive, a new lodge brand centered on place-led exploration and biocultural conservation, with its first property set to open in December 2027.

Drawing on a McKinsey explainer, this piece introduces "token literacy" for hoteliers, explaining how AI billing works and why spend can nearly quadruple from pilot to portfolio rollout.

HSMAI MEA's 9th Commercial Strategy Conference runs 17-18 November 2026 at Conrad Dubai, featuring 40 sessions, 65+ speakers, and new tracks on women in hospitality, independent hotels, and Africa's hotel community.

Hotel Covington deployed Canary Technologies' F&B mobile ordering, AI messaging, and dynamic upsells, achieving a 15% increase in average check size at its 114-room Kentucky property.

Wednesday brought Markus Busch on Booking Holdings collecting guest payment on 73% of its sales, up from 25% in 2019; Charlotte Weatherall of Corinthia London on her first year as GM and the TMT programme; and Henri Roelings with Paathz founder Ayush Soota on rebuilding hospitality hiring. HVS's...