Founders of Basecamp Resorts and Nomada Hotel Group share lessons on building profitable hotel retail programs, from product curation and merchandising to vendor strategy and proprietary branding.

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Independent hotel owners at a 2026 panel debate pricing philosophy, F&B trade-offs, labor retention, and rising costs, with sharp disagreement on comp sets and occupancy strategy.

Friday closed the week with a guide to OpenAI's new Businesses in ChatGPT and what it means for hotels, and the legal rights a hotel has when Booking.com terminates its partner account.

OpenAI's new Businesses in ChatGPT feature lets hotels claim and manage their profiles inside ChatGPT, with analytics offering first visibility into how AI surfaces hotel information to users.

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The article argues hotels should reposition as cultural hubs by embedding local identity, culinary experiences, and community partnerships to drive demand and increase length of stay.

An Access Hospitality-authored guide covering five UK hotel industry pressures including rising costs, staff retention and cybersecurity, with practical steps and a plug for its Access Evo AI platform.

A structured framework for formalizing who holds the authority to refuse or reshape business, with defined roles, a decision test, and a turn-down ledger to build commercial judgment over time.

HFTP, HSMAI, and AHLA/HTNG are forming a joint council to deliver trusted, unbiased AI guidance to hospitality professionals globally, with a first event planned for February 2027 in Dallas.