As the global wellness economy approaches $9.75 trillion by 2029, fitness operators are adopting hospitality principles like inclusivity, personalization, and experience design to attract younger, lifestyle-driven members.
Who Answers for the Guest’s History
PMS migrations that skip proper guest history review silently erase decades of guest relationships, with no alert to front desk staff that profile data is missing.
Coastal Virginia’s Lodging Market Remains Resilient
HVS analysis of three Coastal Virginia submarkets shows Norfolk/Portsmouth leading RevPAR growth in 2026, while the region's diverse military, government, and leisure demand base sustains pricing power above pre-pandemic levels.
Europe’s Early Planning Pipeline Reaches Record Highs as New Project Announcements Rise 57% Year-Over-Year at Q3 Close
Europe's Q3 2026 pipeline totals 1,765 projects/260,385 rooms, with early planning at record highs and new project announcements surging 57% year-over-year.
How Hotels Differentiate Through Service, Amenities, and Human Connection
A 30-year Hilton Anaheim veteran argues that scale and personal service are not opposites, and that human connection remains the defining edge of full-service hotels in an increasingly digital travel landscape.
Embergrove Hospitality Group to Manage Historic Hotel Pattee in Perry, Iowa
Embergrove Hospitality Group, which also manages Frank Lloyd Wright's Historic Park Inn, takes over Hotel Pattee on December 1 in a partnership with the City of Perry.
The Hidden P&L of Hotel Sales Time
The article argues that hotels obsessively yield room inventory but ignore sales team hours, introducing a "Cost Per Selling Hour" metric to expose the true cost of administrative time drain.
Millennials and Gen Z Are Killing Stiff Luxury, Harassment Laws Changed but Has Hotel Culture?, Buying a Family-Run Hotel When the Owner Leaves
Friday closed the week with an argument that younger guests still want luxury standards without the gatekeeping, and a hard look at whether hotel culture has caught up with harassment laws.
New Forecast: $11 Billion Drop in International Visitor Spending Raises Stakes for Congress After Midterms
U.S. Travel Association projects an $11B drop in inflation-adjusted international visitor spending in 2026, with the U.S. share of global long-haul arrivals falling to 7.7% as France, Spain and Japan post double-digit gains.
WTTC Launches New Power, Efficiency & Opportunity Indices Expanding How Travel & Tourism Success is Measured
WTTC and Oxford Economics launched three new indices covering 184 economies, measuring tourism by economic power, environmental efficiency, and employment opportunity rather than visitor numbers alone.
