Five Ways Smarter Systems Deliver Stronger Guest Experiences Practical operational principles for hotel leaders who want results, not just processes Guest satisfaction is not a mystery. It is an output. The hotels that consistently earn strong reviews and loyal guests are not the ones with the biggest budgets or the...
Newport leaders reflect on ‘Living Hospitality’ following 2026 retreat
Newport Hospitality Group concluded its 2026 Leadership Retreat with a renewed sense of purpose, alignment, and energy around its guiding philosophy
VisitBritain leads tourism programme for largest ever UK trade delegation to US
Britain’s visitor offer will be taking centre stage in the United States (US) in May as VisitBritain leads a tourism delegation to Greater Together Los Angeles (GTLA)
Michael B. Gaehler appointed as General Manager at 25hours Hotel The Oddbird
25hours Hotel The Oddbird announces the appointment of Michael B. Gaehler as its new General Manager, marking a new chapter for the brand’s
Frank Martin appointed as Executive Chef at Raffles Seychelles
A new culinary chapter is taking shape at Raffles Seychelles with the arrival of Chef Frank Martin as Executive Chef. Set against the extraordinary beauty of Praslin
SONO Hotels & Resorts Asia signs SONO Felice Bali Canggu, expanding lifestyle portfolio in Indonesia
SONO Hotels & Resorts Asia has signed a Hotel Management Agreement (HMA) with PT Nelayan Development SPV for SONO Felice Bali Canggu
Hotel Corduroy, A new boutique from Blue Flag Capital, now open in Montauk
Hotel Corduroy, a new boutique hotel from hospitality investment firm Blue Flag Capital, is now open at the edge of Montauk just ahead of the summer season
Operational consistency is the new standard for multi-property success
Operational consistency isn’t a lofty goal. It’s a requirement for running hotels at scale—and it’s highly practical. It simply means being prepared
TCS World Travel, award-winning jet expeditions, unveils 2027 journeys
TCS World Travel, the world’s leading operator of private jet expeditions, is delighted to unveil its full lineup of 2027 global journeys, alongside a first look at six new itineraries
Patina Maldives, Fari Islands partners with OSKIA for a high-tech bioactive spa experience
Transformative luxury resort Patina Maldives, Fari Islands has reaffirmed its commitment to intelligent, sustainable wellness through a Maldives-first collaboration
