There’s a classic expression that goes something along the lines of: When you try to appease everyone, you end up pleasing no one.
The Three Freedoms: Why frictionless hospitality technology is the real revenue strategy
Discover how the Three Freedoms - Time, Channel, and Pace - transform hotel guest experience, ancillary revenue, and operational efficiency.
Hyatt introduces enhanced Hyatt Leverage Platform for small-and-midsize business travel
Hyatt Hotels Corporation today announced the evolution of Hyatt Leverage – Hyatt’s all-in-one online business travel platform for eligible small-and-midsize businesses
Vietnam Airlines becomes first Asian airline to win World’s Best Culinary Airline
Vietnam Airlines has become the first Asian airline to receive the World’s Best Culinary Airline 2026 award at the World Culinary Awards
Randy Regan appointed as General Manager at Hotel Kinsley
Hotel Kinsley, the design-driven boutique hotel located in the heart of Kingston’s historic Stockade District, is pleased to announce the appointment
Anuj Agrawal appointed as Director of Finance at The Ritz-Carlton, Pune
The Ritz-Carlton, Pune is pleased to announce the appointment of Anuj Agrawal as Director of Finance, further strengthening the hotel's executive leadership team.
NHAAN Resort & Spa Hoi An, Tapestry Collection by Hilton introduces Plait, its signature riverside restaurant
NHAAN Resort & Spa Hoi An, Tapestry Collection by Hilton, the first Tapestry Collection by Hilton resort in Vietnam, has unveiled Plait
EDITION expands its global footprint with a landmark debut in Cape Town
Framed by Table Mountain and the Atlantic Ocean, Cape Town is defined by the interplay of nature and urban life, heritage and artistic spirit
How CIVILIAN Hotel Uses Canary to Eliminate Lobby Lines in a Small Space
CIVILIAN Hotel's 203-room NYC boutique property reduced front desk congestion by deploying Canary's kiosk, mobile check-in, digital authorizations, and guest messaging tools.
Finding Your Guests in the ChatGPT Data, Most Hotel Budgets Are Agreed but Few Are Owned, The HR Playbook for Competing with Alternative Stays
Friday brought Martin Soler on what OpenAI's Signals data shows about who uses ChatGPT for information-seeking and what it means for ChatGPT ad placements, Muhammad Tanveer's Revenue Provenance Ladder for testing whether hotel budgets are owned or merely agreed, and Merrick P. Dresnin's HR playbo...