APEC's hotel construction pipeline hits record highs of 2,684 projects and 473,560 rooms in Q3 2026, with India leading at 43% of total projects and new announcements up 44% year over year.
Hilton Caribbean Footprint Tops 100 Open and Planned Hotels
Hilton surpasses 100 open and planned hotels in the Caribbean, with new openings in Puerto Rico and pipeline projects spanning 10+ markets through 2030.
Can AI Make Hospitality More Human?
Wyndham Hotels EMEA President Dimitris Manikis discusses how AI can free hospitality professionals to focus on guests, filmed in Athens for HSMAI Europe's weekly podcast series.
The Handoffs That Make or Break the Guest Experience
An operations leader argues that managing the handoff of client intent between sales, planning, and operations teams is as critical as any visible service touchpoint in hospitality.
Out now: Tokenomics in Hospitality, Pertlink’s free playbook on what AI costs a hotel per guest
Pertlink's free 30-page playbook introduces Token Cost Per Guest and Token Cost Per Booking frameworks to help hoteliers budget for usage-based AI pricing ahead of 2027.
AHLA Announces 2026 HTNG TechOvation Award Winners
AHLA/HTNG named Hotel Shield winner of the 2026 TechOvation Award for its AI vision platform that detects human trafficking in hotels via real-time watchlist matching and staff alerts.
Most revenue managers don’t know why their strategy worked.
A sharp critique of how revenue managers conflate good outcomes with good strategy, and warns that AI tools risk automating overconfident explanations rather than genuine causal insight.
What Happens When Hotel Automation Only Half Works?
Using late checkout as a case study, this piece examines why hotel automation must propagate decisions across all affected teams and systems, not just update a single field in the PMS.
47 hours back every month for Beaumier’s central reservations team
Beaumier's 10-hotel group cut reservation offer handling time by 80% using AI tool Altek integrated with Opera Cloud and Outlook, saving 47 hours of team capacity monthly.
Historic Hotels of America® Presents Chuck Franz, CEO, French Lick Resort with the 2026 Historic Hotels of America® Lifetime Achievement Award
Historic Hotels of America honored French Lick Resort CEO Chuck Franz for leading the rescue, restoration, and expansion of two of Indiana's most storied historic hotels.
