AI-driven zero-click search and the erosion of tracking infrastructure are making it harder for hotels to trace the path from guest discovery to booking.
Pm Hotel Group Expands Portland, Oregon Portfolio With Three New Hotels
PM Hotel Group adds two Hampton Inns and a new-build Caption by Hyatt to its Portland metro portfolio, growing from four to seven hotels in the region.
How to Build Buy-In for a Successful PMS Migration
A Shiji Daylight PMS expert shares a six-step framework for hotel GMs to build internal alignment before and during a PMS migration, drawing on 110+ property deployments.
Hotel Trader joins Book&Pay by Shiji Horizon Distribution, unlocking direct hotel access for Travel Buyers
Hotel Trader's Exchange joins Shiji's Book&Pay marketplace, giving 20,000+ directly connected hotels access to global travel demand partners via a single integration that handles contracting, payments, and invoicing.
Vignette Collection Expands Across Greater China with More One-of-a-Kind Luxury Stays
IHG's Vignette Collection adds seven properties across Greater China in 2025, spanning Chengdu, Chongqing, Shanghai, Beidaihe, Qiandao Lake, Sanya, and Hong Kong.
ALL Accor unveils a new report on travel: more emotions, more meaning, more memories.
Accor launches "Stay for more," a new global brand platform for its ALL loyalty membership, emphasizing emotional travel experiences over transactional stays.
AI is coming for everything in hotels – except what you choose to keep human
Gilad Berenstein, founder of Utrip and investor at Brook Bay Capital, outlines practical AI use cases for hoteliers, from daily habit-building to agentic concierge systems and AI-led guest discovery.
Duetto Wins 930-property Deal with B&B Hotels
Duetto wins a 930-property RMS deal with B&B Hotels across 19 countries, one of the largest revenue management rollouts in European hospitality.
EHM Cambodia upgrades to Hotelogix for centralised operations
EHM Cambodia, managing 16 properties across Cambodia, has adopted Hotelogix's multi-property PMS to centralise operations, automate processes, and support planned regional expansion.
Yavapai Lodge Eliminates Long Lobby Lines With Canary’s Self-Service Kiosk
Yavapai Lodge deployed four Canary Technologies kiosks and AI messaging to solve a daily 30-minute check-in backlog, cutting complaints to zero and eliminating service recovery costs.
