Luxury hospitality in Santorini has always depended on a careful balance of spectacle and restraint. The caldera views, Cycladic architecture and volcanic geography
The 71% attrition cliff: why second-time guests don’t come back for a third
71% of guests who return for a second stay never make a third. That's not an estimate or a survey claim. It comes from our own analysis of more than 6 million guest
Optii Solutions and SABA Hospitality partner to transform guest request management
Optii Solutions, the leading provider of hotel operations software, today announced its new integration with SABA Hospitality, a leading cloud-based guest
citizenM redefines the hybrid work experience with the launch of co-working
In response to the evolving needs of modern professionals, hotel and lifestyle brand citizenM is expanding its innovative membership program
OUTRIGGER achieves Green Key Certification at Three Beachfront Resorts in Thailand
OUTRIGGER Resorts & Hotels has achieved Green Key certification for three of its beachfront resorts in Thailand, marking a significant milestone
Gary Torres appointed as Vice President of Platform Strategy at HotelREZ Hotels & Resorts
HotelREZ Hotels & Resorts has appointed Gary Torres as Vice President of Platform Strategy, reinforcing the company’s strategic focus on strengthening
Heinrich Von Puschendorf appointed General Manager at The Harborvale
The Harborvale announces the appointment of Heinrich von Puschendorf as General Manager. As Burlington’s premier lakefront destination prepares
Radisson Blu Hotel, Shanghai Eastern Hub officially opens, redefining international business travel through the ‘Window to the East’
Jin Jiang International Hotels and Radisson Hotel Group announces the grand opening of Radisson Blu Hotel, Shanghai Eastern Hub , its upper upscale
Discover MGallery Collection’s debut in the Maldives, the V Villas Maldives at Mirihi
MGallery Collection proudly announces the opening of V Villas Maldives at Mirihi – MGallery Collection, a luxurious all-villa retreat where light, time
Why Safe Work Systems Create Better Guest Experiences
Safety Is Not a Compliance Exercise. It Is How You Protect Everything. Why strong safety systems are one of the most undervalued drivers of guest experience and operational resilience The conversation about safety in hotels often gets stuck at compliance. Tick the boxes, complete the training, file the records. But...