'Houses Not Hotels' has served as the operating principle for Upper House since long before it became a tagline.
Optimizing wage spend, not just reducing it: The case for hotel workforce management
While everyone knows the schedule is important and is viewed as the lifeblood of hotel operations, most hotels have little structure and even fewer processes to guide this critical component.
Nocturne Luxury Villas strengthens its luxury hospitality collection with luxury simplified retreats
Nocturne Luxury Villas today announced that Luxury Simplified Retreats has joined the Nocturne Luxury Villas Collection, bringing an exceptional collection of luxury homes
Global Payments expands its Asia travel payments infrastructure to Thailand with Centara Hotels & Resorts partnership
Global Payments Inc. has expanded its cross-border payment capabilities in Thailand through a landmark partnership with Centara Hotels & Resorts.
Hakan Ozel appointed as VP Operations for London, Paris and Istanbul at Shangri-La Group
Shangri-La Group is pleased to announce the appointment of Hakan Ozel as Vice President, Operations, overseeing three of the Group’s flagship European properties
Adam Patenaude promoted to President & Chief Executive Officer at Dreamscape Hospitality
Dreamscape Hospitality announces the promotion of Adam Patenaude to President and Chief Executive Officer (CEO), recognizing his leadership over the past
City Express by Marriott debuts in India with the opening of City Express by Marriott Udaipur Nathdwara Highway
City Express by Marriott, part of Marriott Bonvoy’s global portfolio of over 30 extraordinary hotel brands, today announced the opening of City Express by Marriott Udaipur Nathdwara
IHG Hotels & Resorts signs Crowne Plaza New Cairo, strengthening presence in the Egyptian capital
IHG Hotels & Resorts has signed a management agreement with Kleek Development, a joint venture between Emaar Al Delta for Contracting and Real Estate
Design Menus That Drive Revenue and Guest Loyalty
The Most Profitable Menus Are Designed, Not Discovered Ask any experienced hotel food and beverage leader where profitability begins, and most will point to purchasing, labor costs, or revenue management. While all are important, one of the most influential profit tools in any hospitality operation is often sitting directly in...
How a branded hotel captures its local identity
Mercure Sheffield Kenwood Hall shows how a branded hotel can embed local identity through design, history and community ties without sacrificing brand consistency.