VDA Telkonet and Cloudbeds will integrate guestroom automation with Cloudbeds PMS to auto-trigger room settings at check-in, with commercial availability planned for Q1 2027.

The author, a former IHG Owners Association chair, makes the case for active owner participation in brand associations as a strategic business investment, not just an industry courtesy.

Avalora launched Cross-Platform Guest Intelligence (CPGI) at The Hospitality Show in Miami Beach, an AI platform that aggregates guest interaction data across hotel systems to surface revenue and service insights.

Pertlink's free 30-page playbook on AI tokenomics for hotels, covering cost tracking per guest across AI touchpoints, launches on Hospitality Net on 5 November.

ETC, GDS-Movement and NECSTouR updated their practical guide on the EU EmpCo Directive, helping destinations, DMOs and event organisers make credible, evidence-based sustainability claims.

AHLA recognized eight hotel general managers across six categories at The Hospitality Show in Miami Beach, including two newly introduced awards for rising stars and community ambassadors.

Mandarin Oriental rebrands its F&B function as "Restaurants, Bars & Experiences," appointing James Norman to lead Europe and Americas operations, with 33 Michelin stars across its portfolio.

Ricky Castoldi, formerly CSO at Cendyn, joins RTR to lead global sales following the company's acquisition of Spanish firm Stay.

Bespoke Hotels selects Aven Hospitality's SynXis CRS, booking engine, GDS distribution, and digital marketing tools across its 58-property, 3,350-room UK portfolio.

As AI tools increasingly shape travel discovery, hospitality operators are urged to prioritize accurate listings and consistent platform presence over unproven GEO tactics to stay visible in AI-generated recommendations.