Das Aunhamer Suite & Spa in Bavaria recouped its full Canary Technologies platform cost within three weeks through mobile check-in, AI messaging, and dynamic upsell tools.

Analysis of OpenAI's Signals data reveals which markets and age groups use ChatGPT for information-seeking, with practical implications for hotels considering ChatGPT ad placements.

Thursday brought a World Panel viewpoint on whether hotel websites are now the least important part of the customer journey, Expedia's 30-plus AI features against Phocuswright's finding that fewer than one in four European travelers trust AI travel results, and Ariela Goharik Kiradjian's BLLA con...

A hospitality consultant contrasts a neglectful limited-service hotel stay with an excellent lodge experience to argue that emotional connection, not systems or technology, drives guest loyalty and repeat revenue.

LE's Q3 2026 report shows Latin America's hotel pipeline at 783 projects/114,148 rooms, with early planning up 29% YOY and record highs in luxury, upper upscale, and conversions.

Accor has selected IDeaS' Optix BI solution as a referenced tool for its 5,800+ hotels globally, extending the existing partnership where IDeaS already serves as Accor's revenue management system of record.

SuitePad launches the Phone Dock, combining its in-room tablet, charging dock, and a physical phone handset into one unit, available in analog and IP versions to fit existing hotel infrastructure.

Expedia Group's Fall 2026 release adds 30+ AI-powered features across Expedia, Hotels.com, and Vrbo, including natural language search, AI comparison tools, a voice agent, and flexible payment options.

Lighthouse data shows COP31 will push Antalya hotel rates to annual highs, with five-star properties pricing 108% above their yearly average while short-term rentals see minimal uplift.

Phocuswright survey of 1,554 European leisure travelers finds passport storage more accepted than browsing history use, with fewer than 1 in 4 trusting AI-generated travel results.