Holiday Inn Paris Gare de Lyon Bastille generates €2K monthly in upsell revenue and reclaims significant staff time after deploying Canary Technologies' full guest management suite.
Miraggio Thermal Spa Resort proves €515K+ in email marketing ROI in first four months
Miraggio Thermal Spa Resort generated over €515K in email marketing ROI within its first four months using Revinate Core and Marketing.
405 rooms, zero doubts: How Vegas Resort is building the future of hospitality with Cloudbeds’ Open API
Vegas Resort in Malta built a 41-module custom operational platform using Cloudbeds' Open API, cutting housekeeping prep from 3 hours to 15 minutes and check-in time from 5 minutes to 90 seconds across a 405-room property.
The GDS Still Runs the Business Trip, Are Hotels Repeating Black Hat SEO with GEO?, Where AI Should Decide, Recommend and Stop
Friday brought Markus Busch on Sabre's GDS hotel reservations growing 8% in Q2 with corporate travel at 45% of volume, Cogwheel's Stephanie Sparks Smith and Michael Curran warning hotels against repeating black hat SEO mistakes with GEO, and Darko Bosancic's framework for when AI should decide, r...
Your Hotel’s Sales Strategy Is Being Written by Your Top 20 Accounts
A framework for auditing hotel corporate accounts across net contribution, displacement, concession density, and renewal risk reveals that top accounts often shape strategy more than any plan document.
Celebrating Hospitality Excellence: 2026 GuestRevu GREAT Awards Europe, America & APAC Winners Announced
GuestRevu's GREAT Awards, based on 85,000+ reviews from 750+ properties across 60 countries, named winners across Europe, Americas, and APAC at a London ceremony.
The Human-in-the-Loop Hotel: Where AI Should Decide, Recommend and Stop
A framework for GMs to decide when AI should act autonomously, recommend, or defer to a human, using reversibility, cost of mistakes, and data readiness as the key criteria.
Mastering “Strategy Capital”: The Definitive Corporate Mindset for Hospitality’s Next Era
The article frames "Strategy Capital" as the essential corporate mindset for 2026-2027, built on integrating asset-light portfolios, AI-driven distribution, and industrial-scale automation.
Blue Ocean Strategy as a Catalyst for Market Growth
Opinion piece arguing hotels should apply Blue Ocean Strategy by co-creating off-property experiences with local artisans and external partners to build brand loyalty and unlock new revenue.
Black Hat SEO Rerun: Are We Making the Same Mistakes With GEO?
Hotels risk repeating black hat SEO mistakes by mass-producing AI-targeted content, when LLM visibility is better earned through specific, human-first content tied to clear positioning.