TrustYou CEO Benjamin Jost and Highgate Portugal's head of marketing discuss AI adoption in hotels, covering online discovery, guest communication, system integration, and balancing automation with human involvement.
From $0 to $10 Billion in Months: Silicon Valley’s AI Assistant Gold Rush Is On (and What It Means for Travel)
A wave of AI personal assistants from Meta, xAI, Anthropic, OpenAI and startups like Instinct are moving beyond chatbots to handle tasks like booking flights, managing reservations and coordinating schedules.
Hapi and dailypoint Partner to Simplify Hotel Technology Integrations and Speed Customer Deployment
Hapi and dailypoint have partnered to streamline hotel tech integrations, letting dailypoint access real-time guest data from systems like SevenRooms without building each connection independently.
Immediate Attention Needed! Cloudflare
Having these services connected to one account makes it easier to manage the balance and promotional activity across the platform. After signing in (players can move between online slots), live casino games, pre-match markets and live betting depending on the services available on the platform. Unlike platforms that separate sportsbook...
Hotels Measure Bookings. But What Are Guests Actually Doing with the Information?
Research with 440 guests on Meituan.com finds that clarity and usefulness of booking platform information drives guest engagement, perceived value, and brand advocacy.
Types of accommodation: 30+ lodging types explained
A reference guide covering 30+ lodging types from hotels and motels to ryokans and yurts, with comparisons, history, and notes on why accurate classification matters for competitive benchmarking.
Why OpenAI bought an AI travel agent
OpenAI's acquisition of Odessia gives it an IATA-accredited travel agency, end-to-end booking technology, and hotel content, reducing its dependence on Booking.com and Expedia.
The Loneliness of Seniority
A reflective essay on the structural loneliness that comes with seniority, arguing that authority rewires relationships and that leaders must actively choose vulnerability to counteract it.
The Compounding Cost of Customer Churn
Small, recurring customer losses compound over time, forcing businesses to acquire ever more new customers just to maintain growth, making preventable churn far costlier than it appears.
GBTA Welcomes EU Tourism Strategy’s Vision for Sustainable and Competitive Travel
GBTA endorses the EU's new Sustainable Tourism Strategy, noting its own Procurement Standards are referenced in the Strategy's Working Document, and calls for managed business travel's inclusion in implementation.