Analysis of 2 million hotel emails across 48 properties finds reply quality, not speed, drives bookings, with complete answers converting at 58% vs 4%, and a €3.7M follow-up opportunity going largely untapped.

Using a flat-price F&B menu as a thought experiment, the author argues that uniform pricing removes a key tool for influencing customer choice and capturing willingness to pay.

Fiesta Americana Travelty, the online booking platform bringing together the distinct portfolio of Grupo Posadas hotel brands, has introduced a new U.S. consumer

In a Bookboost analysis of more than six million guest records from European mid-market properties, guests with ten or more stays generated around 5,000 euros

Highlights from BLLA's 2026 Boutique Hotel Owners Conference cover boutique luxury RevPAR outperformance, AI's growing role in guest discovery, and how specificity and storytelling drive distribution and pricing power.

Thayer Ventures co-founder Chris shares lessons from travel tech investing: why AI will reshape hotel distribution, why 2027 is the inflection point for agentic operations, and why the hotel operating model is overdue for reinvention.

Bergwelt Grindelwald deployed Canary's guest management suite with Protel PMS, saving 25+ staff hours monthly and generating over CHF 500,000 in upsell revenue since November 2024.

Hyatt's Canadian portfolio has quadrupled in under a decade, with 40+ deals in the pipeline and 10 openings targeted for 2027, including new brands Hyatt Select and Hyatt Studios.

Canada's hotel pipeline hit a record 355 projects and 49,209 rooms in Q3 2026, led by Ontario, BC, and Quebec, with LE forecasting 36 new hotel openings by year-end.

Nelsen Architects has launched Nomad Hospitality Interiors, a new independent luxury interiors studio led by Heather Chilton-Gantt, with early projects including the La Posada de Santa Fe renovation.