A hospitality executive shares 10 operational principles for delivering luxury service, arguing that preparation, information-gathering, and vendor coordination matter more than premium pricing.

Opinion piece arguing that guestrooms, not spas or gyms, are the highest-impact and most scalable venue for longevity amenities, with practical guidance on outcomes, business models, and phased capex deployment.

Travelers are changing how they research hotels, with AI search for hotels becoming part of the booking journey. Instead of browsing dozens of listings

Since 28 September 2026, Booking.com no longer sends guest phone numbers to connected hotel systems, such as your PMS, channel manager

C9 Hotelworks has released its Niseko Tourism, Hotel and Property Market Review 2026, combining its own market research with hotel performance

Condé Nast Traveller today announced the results of its annual Readers’ Choice Awards, with Maslina Resort recognised as 23rd in the Resorts Category in “Rest of Europe”.

Conrad Hong Kong has announced the appointment of Conor Hadlington as General Manager, effective 28 September 2026. A seasoned hotelier

Fairmont Breakers Long Beach, Southern California’s MICHELIN Key-rated historic landmark, has appointed Jasmin Schubert as Director of Sales & Marketing.

Holiday makers planning upcoming summer and festive season getaways can make their next stay go a little further with Summer, Made Rewarding

The Gale Miami replaced paper registration cards with Canary Technologies' suite of tools, cutting check-in time from minutes to seconds and consolidating guest messaging into a single channel.