Deevana Hotels & Resorts targets a 45:55 plant-to-animal protein split across its southern Thailand properties by 2030, developed in partnership with NGO Lever Foundation.
Fewer silos, firmer rates, closer guests
Six senior commercial leaders from Rotana, Hyatt, Accor, Marriott and others share priorities for MEA hotels: unified commercial functions, rate discipline over discounting, and loyalty-led guest relationships.
The fastest reply isn’t the one that wins the booking
Analysis of 2 million hotel emails across 48 properties finds reply quality, not speed, drives bookings, with complete answers converting at 58% vs 4%, and a €3.7M follow-up opportunity going largely untapped.
Decision paradox: Are we screwed if everything costs the same!?!?!
Using a flat-price F&B menu as a thought experiment, the author argues that uniform pricing removes a key tool for influencing customer choice and capturing willingness to pay.
Where to find winter sun as holiday travel costs hit a 10-year high
Fiesta Americana Travelty, the online booking platform bringing together the distinct portfolio of Grupo Posadas hotel brands, has introduced a new U.S. consumer
The guests worth 18x more (and why most hotels can’t name them)
In a Bookboost analysis of more than six million guest records from European mid-market properties, guests with ten or more stays generated around 5,000 euros
Key Takeaways from the Boutique Hotel Owners Conference 2026
Highlights from BLLA's 2026 Boutique Hotel Owners Conference cover boutique luxury RevPAR outperformance, AI's growing role in guest discovery, and how specificity and storytelling drive distribution and pricing power.
Your Operator Is a Staffing Company With a Logo. The VCs Just Figured It Out.
Thayer Ventures co-founder Chris shares lessons from travel tech investing: why AI will reshape hotel distribution, why 2027 is the inflection point for agentic operations, and why the hotel operating model is overdue for reinvention.
Elevating the Swiss Resort Experience With Canary and Protel at Bergwelt Grindelwald
Bergwelt Grindelwald deployed Canary's guest management suite with Protel PMS, saving 25+ staff hours monthly and generating over CHF 500,000 in upsell revenue since November 2024.
Hyatt Builds on Record Growth in Canada with New Hotels Across Its Brand Portfolio
Hyatt's Canadian portfolio has quadrupled in under a decade, with 40+ deals in the pipeline and 10 openings targeted for 2027, including new brands Hyatt Select and Hyatt Studios.
