CityHub CEO Remco Gerritsen outlines plans to double hub capacity by end of 2025, covering space economics, modular builds in repurposed buildings, direct booking strategy, and solo traveler growth.

Drawing on published psychology research, this piece argues that service quality is partly a management responsibility, shaped by workload design, recovery time, and the emotional demands placed on frontline staff.

RLJ Lodging Trust COO Tom Bardenett discusses Q2 RevPAR growth of 6.8%, crediting return-to-office trends, AI-driven corporate travel, and urban leisure demand, while flagging margin pressure from rising labor and insurance costs.

An analysis of how Spanish hotels facing 270 new properties in the pipeline can protect net margins by cutting OTA dependency, with real unit economics showing 30%+ revenue lost per third-party booking.

In the ever-evolving landscape of digital marketing, staying ahead requires a clear strategy and the use of innovative tools. Businesses aiming to increase their online visibility and customer engagement must adopt techniques that truly resonate with their target audience. In 2024, several key strategies are shaping the future of digital...

Hotelogix integrates its cloud PMS with Zoho Books to automate financial workflows and eliminate manual reconciliation, targeting independent and mid-market hotels in India.

FPG VP Benjamin Seelos outlines how reframing upselling as guest recommendation, combined with frontline training and AI tools, helps hotels add 4-8% TRevPAR and restaurants lift revenue 5-15% per guest.

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