The Hotel Process That Protects Every Dollar You Earn In hospitality, a great deal of attention is given to guest experience, service standards, revenue growth, and operational efficiency. Yet one of the most important processes in any hotel takes place when most guests are asleep. The night audit rarely receives...

C9 Hotelworks research shows Phuket recorded 6.13M international arrivals in Jan-Sep 2026, with THB400B in tourism revenue and 5,517 hotel keys across 30 pipeline properties.

Mexico City-based aparthotel operator ULIV, managing 1,000+ units, adopts Mews PMS, Channel Manager and RMS to support its growth to 3,000 units across Mexico and into the US.

SLH SVP Kenan Simmons discusses how the 700-property collective helps independent hoteliers reach global audiences, the economics of the Hilton partnership, and why boutique luxury is resurging rather than evolving.

Hotel Equities surpassed 20,000 hours of employment for barrier-facing workers via Procure Impact purchases and has now pledged 50,000 more hours, topping all participating hotel management companies.

IHG signs two Holiday Inn properties in Tamworth, NSW and Rockhampton, QLD, delivering 190 rooms via refurbishment and new-build, both operated by La Vie Hotels Resorts.

Europe-originating business travel spending is forecast to reach €404B in 2026, with spending growing 10x faster than trip volume, signaling rising costs per trip across the region.

What draws guests to a hotel for leisure is often attributed to a stay occasion, reason to visit or a peak experience – the pinnacle moment with numerous

The Pines Resort cut guest messaging response times from 45 to 2 minutes and automated high-volume phone inquiries after deploying Canary AI Voice, Webchat, and Guest Messaging.

RoomPriceGenie's Portfolio Calendar gives multi-property hotel groups a single dashboard view of occupancy, ADR, RevPAR, and pricing across all properties to streamline revenue oversight.