The GBTA Foundation's 2026 benchmark of 204 companies across 28 countries shows average travel sustainability maturity rising to 1.5 on a 0-5 scale, with APAC leading gains and the Americas losing ground.

Independent hotels are unknowingly paying OTA commissions on repeat guests they can't recognize, because Booking.com masks email addresses and phone numbers, making returning guests appear new in hotel systems.

Pertlink's briefing argues hotels should redeploy front desk hours freed by kiosks and AI to lobby hosting before cutting headcount, with a 90-day test recommended first.

A practical three-step framework for hotel financial discipline, placing P&L ownership with department heads rather than the Director of Finance.

AIHA's inaugural AI Hospitality Summit is set for March 1-2, 2027 in San Diego, capped at 500 attendees, with early bird tickets at $395 through November 2026.

Podcast episode featuring Alan Young of Infor and David Poprawka exploring the philosophy of hospitality, from host-guest power dynamics to whether an automated hotel can still be called hospitality.

Greece's hospitality sector posted strong Q3 2026 results, with resort RevPAR up 10.5%, Athens ADR rising 7.5%, and international branded hotels growing 14.2% to 402 properties.

Five Asia-Pacific hotel transactions covered, including SC Capital's THB5.3B Bangkok acquisition, Oriental Holdings' MYR411M three-hotel Malaysia deal, and Ovolo's Melbourne divestment.

French courts examine whether hotel/restaurant contracts are true commercial leases, with reclassification offering tenants renewal rights and business asset ownership but subject to a strict two-year limitation period.

TrustYou CEO argues conversational AI's real value is not faster answers but eliminating "skill walls" between hotel data silos, enabling cross-system questions that were previously too costly to ask.