Mangia's 16-property Italian group cut check-in time by 10 minutes per guest and unlocked net-new revenue by deploying Canary's mobile check-in, AI messaging, and dynamic upsell tools.
Langham Hospitality Group Celebrates Dr. Lo Ka Shui’s HICAP Lifetime Achievement Award
Langham Hospitality Group's Executive Chairman Dr. Lo Ka Shui received the HICAP Lifetime Achievement Award at the 36th Hotel Investment Conference Asia Pacific in Singapore, recognizing over four decades of leadership.
Radisson CEO Federico González on Turnarounds That Work, Prism Acquires Fletcher Hotels, Booking.com’s AI Answers Guest Questions Before the Hotel Can
Monday brought the Boardroom Reboot with Radisson CEO Federico González on leading turnarounds; Henri Roelings on Prism's Sunday PropTech acquiring Fletcher Hotels, the Netherlands' largest chain with 170 properties; and Markus Busch on Booking.com's AI answering pre-booking guest questions. Lodg...
AI Orchestration Framework for Hospitality: Practical Guide by AIHA
AIHA released a free practical framework covering architecture, procurement questions, and self-assessment tools to help hotel teams coordinate multiple AI agents across hotel systems.
SuitePad Phone Dock Combines a 911-Ready Hotel Phone and Guest Tablet in One Nightstand Unit
SuitePad's new Phone Dock integrates a 911-compliant hotel handset with its guest tablet into a single nightstand unit, shipping now to select hotels with full rollout from January 2027.
Prism Expands European Hotel Ambitions with Acquisition of Fletcher Hotels
Prism's investment arm Sunday PropTech is acquiring Fletcher Hotels, the Netherlands' largest chain with 170 properties, weeks after investing in Sircle Collection and ahead of a $700M+ Indian IPO.
Hotel Conceptualization and the Nuances of Wellness and Longevity
The article distinguishes wellness from longevity hospitality, arguing hotels must choose a clear positioning between emotionally driven wellbeing and science-based health optimization to avoid commoditization.
When Hospitality Becomes Infrastructure
The article argues that hotels in large-scale developments now function as destination infrastructure, shaping early perceptions, activating public life, and supporting residential and retail value beyond traditional hotel metrics.
HA Hoteles: Building the smart hotel around smarter operations
HA Hoteles replaced a fragmented multi-vendor tech stack with Cloudbeds, saving roughly €200 per property per month and cutting daily guest communication workload by two hours at its 36-room Madrid property.
Tokenomics in Hospitality
Pertlink's explainer introduces Token Cost Per Booking (TCPB) and Token Cost Per Guest (TCPG) as budget metrics, warning that AI costs accrue from the first search query, not just active guest interactions.