Sage Hospitality Group takes over management of the 100-room Woodmark Hotel & Still Spa in Kirkland, WA, adding a 30-year-old waterfront landmark to its independent hotel portfolio.
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Source by Webflow Could Change How Hotels Bring Their Brands to Life Online
Webflow's Source platform, previewed in September 2026 with beta due Q1 2027, lets AI agents and human teams co-manage hotel websites within shared brand rules and approval workflows.
Niels and Thijs van der Valk of Baoase on Family Hospitality, the Art of Saying Yes, and Building the Caribbean’s Number One Resort
Niels and Thijs van der Valk, co-directors of Baoase Luxury Resort in Curaçao, detail the family-built property's philosophy, Indonesian design identity, and expansion plans behind its #1 Caribbean ranking.
HSMAI MEA in conversation with Ahmed Fasad, Commercial Director – Middle East & Africa, Blastness
Blastness Commercial Director Ahmed Fasad outlines how Middle East hotels can build commercial resilience through integrated tech, AI-powered demand signals, GEO optimisation, and true channel profitability analysis.
Inside the Hotel Inbox 2026: the fastest replies don’t win the most bookings
Analysis of 2 million emails across 48 hotels finds response speed alone doesn't drive bookings, and that only 2% of unanswered offers received follow-up, leaving an estimated €3.7M in unconverted value.
The fastest hotel replies don’t win the most bookings. How you answer does.
A study of 2M emails across 48 hotels finds reply speed is a poor predictor of bookings, while complete, action-oriented responses and follow-ups drive conversion rates up to 58%.
Present With Confidence and Influence
The Hospitality Skill That Opens More Doors Than You Think In hospitality, we spend a great deal of time talking about operations, guest experience, commercial performance, and leadership. Yet one skill has the power to influence all of them: the ability to present ideas clearly and confidently. The reality is...
BWH® Hotels Unveils Enterprise Transformation, Uniting Global Portfolio Under WorldHotels™
BWH Hotels is rebranding under the WorldHotels masterbrand, consolidating 4,000+ properties and 18 brands into a single loyalty program with 70 million members and a new digital platform.
From $5K to $50K: How Williamsburg Lodge Increased Annual Upsell Revenue by 10x
Williamsburg Lodge grew upsell revenue from ~$5K/year to $6K/month after deploying Canary Technologies' Dynamic Upsells, streamlining check-in and expanding ancillary offerings.
Why hotel technology is an investment decision, not an IT decision
Drawing on insights from investor Chris Hemmeter of Thayer Investment Partners, the article argues hotels should evaluate technology by business impact, not features, prioritizing clean data, open integrations, and workflow improvement.