News

Seasonal demand is a goldmine for hotels. From Christmas to Valentine’s Day, guests are ready to spend—and smart hotels turn this into a revenue surge. The secret? Bonus campaigns.  Why Bonus Campaigns Work  Urgency drives action. When you offer a limited-time reward—like a $50 bonus card for every $500 purchase—you...

Register your team and participate live, or view the recording, of Doug Kennedy’s next 40-minute training webcast scheduled for Friday, January 23, at Noon ET. REGISTER HERE

From hotel room deliveries to cooking, the use of service robots — some containing human characteristics in terms of appearance and communication — has grown throughout the hospitality industry.

The numbers are in — here are the destinations that generated the most interest among leisure and business travelers who were traveling by air in 2025.

Montreal, Canada, 06.01.2026

In hospitality, we often talk about guest experience, operational excellence and creating memorable moments. But the most profound lessons in hospitality come from stories that begin far away from a hotel lobby.

This IT Leaders AI Playbook is part of Pertlink’s ongoing series on the effective, practical deployment of AI in hospitality. It is written for hotel IT leaders responsible for maintaining operational stability, protecting the guest experience, and justifying technology decisions in high-pressure environments.

Whitbread PLC, the parent company of Premier Inn, the UK’s largest hotel company, has announced plans to build a new 82-bedroom Premier Inn in Chichester satisfying the company’s long-term goal to secure a second hotel in the cathedral city.

LodgIQ, a leading provider of AI-powered revenue management solutions for the hospitality industry, has launched a new feature as part of its Winter product update: Advanced Pickup Analytics – Year-Round Clarity at a Glance. Introduced through a recent case study of a boutique hotel, the feature demonstrates how shifting from...

Artificial intelligence (AI) has been extolled as a savior for hospitality. It’s a buzzword; every vendor is saying they’re doing it. Despite genuine AI-based functionality development and implementation that’s happening under the hood, most of what’s currently available is far short of the omnipotent promises that salespersons are making.