The author defines three distinct models of AI booking – assisted, mediated, and executed – each requiring different technical infrastructure and commercial frameworks.
News
U.S. hotel results for week ending 21 February
CoStar data shows U.S. hotels gained 3.1% occupancy and 6.2% RevPAR for the week, with New Orleans and Las Vegas leading growth.
Breaking Even in a High-Cost World: Smarter Expense Strategies for Hoteliers
In hospitality today, costs are climbing faster than revenues. Hoteliers are being asked to protect profitability while keeping the same high standard of service that defines their brand. Rising labor costs, energy expenses, and supply chain volatility are putting intense pressure on margins.
HVS U.S. Market Pulse: February 2026
HVS projects 2.2% U.S. hotel RevPAR growth in 2026, with cap rates declining to 8.3% as more distressed properties sell.
World of Hyatt Updates Award Chart While Preserving the Transparency Members Expect
Hyatt expands its award chart from three to five redemption levels per category while maintaining fixed point thresholds instead of moving to dynamic pricing.
Wyndham Levels Up Group Travel with New End-to-End Booking and Management Tools
The platform powered by Groups360 offers real-time dashboards, customizable booking pages, and integration with hotel systems to reduce manual work for planners.
2026: The year to act on sustainable travel amid global pressures and rising costs
BCD launches integrated sustainability solution combining emissions tracking, carbon offsetting, and SAF purchasing to help corporate travel programs meet 2026 regulatory and stakeholder demands.
For-Sight Strengthens Guest Engagement with Launch of New Loyalty Module
For-Sight partners with Inspire Loyalty to integrate loyalty program management directly into their CRM platform, enabling automated rewards and personalized marketing campaigns.
MICHELIN-Starred Baan Tepa elevates dining excellence with Shiji’s Infrasys POS
Shiji's Infrasys POS deployment at MICHELIN-starred Baan Tepa integrates reservations, inventory, and reporting to streamline premium restaurant operations in Bangkok.
Emotional Intelligence in Management to Lead Sustainable Tourism
Academic research proposes ability-emotional intelligence as a trainable skill for tourism managers to better navigate stakeholder relationships in social enterprises.
