Hospitality Net recently had the opportunity to speak with Gordon Gurnick, COO of Hilton Grand Vacations, about the company’s evolution, innovations, and future plans. Gurnick explained that Hilton Grand Vacations is a standalone public company closely affiliated with Hilton Worldwide, managing over 700,000 members across more than 200 properties worldwide. He discussed the unique structure of vacation ownership compared to traditional hotels, highlighting the flexible point-based system that allows members to enjoy diverse vacation experiences across the Hilton Grand Vacations network. He also emphasized the importance of inspired hospitality and personalized guest services that create lasting memories.
