A marketing consultant outlines how lifestyle and luxury hotels can use ChatGPT Ads, now live in 31 European markets, to reach travellers during the planning phase before a hotel search begins.
OneJourney and WEX Partner to Launch SwiftPay Commercial Card Program for Independent Hotels Across the U.S. and Europe
OneJourney and WEX have launched SwiftPay, a commercial card program giving independent hotels virtual cards, AI invoice matching, and automated reconciliation to convert supplier payments into cashback at zero cost.
Inn-Flow Introduces Essential BI, Redefining Financial Reporting for Hotel Operators
Inn-Flow launches Essential BI, a redesigned reporting tool that cuts portfolio-wide financial report generation from 20 minutes to seconds, included in all Accounting plans at no extra cost.
Hotel distribution in 2026: Google still sends the guest
Google's AI Mode now books hotels through 10 major chains and OTAs in the US, while independent hotels lost ad visibility after Google's price-feed mandate ended September 30.
Likuri Island Resort Fiji Elevates Operations with Daylight PMS and Fully Integrated Shiji Technology Ecosystem
Likuri Island Resort Fiji has deployed Shiji's Daylight PMS, Infrasys POS, and Astral Payments in a fully integrated cloud ecosystem, delivering faster guest processing, improved F&B service, and automated payment workflows.
Destination AI Highlights: What Changed in Just One Year with the Brands?
A year-over-year comparison across IHG, Hilton, Marriott, Hyatt, Wyndham and Choice shows brands have shifted from AI experimentation to scaled deployment in search, booking, and revenue management.
HOSPA reveals HOSPACE 2026 programme with focus on commercial performance and hospitality’s changing workforce
HOSPA's HOSPACE 2026 conference, set for 12 November at the Royal Lancaster London, will cover finance, technology, revenue management, ESG, and workforce topics through panels, workshops, and a Gala Awards Dinner.
When Guests Ask AI Where to Stay, Is Your Hotel in the Answer?
A Barcelona study of 27,360 AI travel answers found independents are 8x more likely than chains to be invisible to AI, with hotel websites supplying only 7% of what AI says about properties.
As AI Assistants Reshape Travel Discovery, AI Hospitality Alliance Releases Comprehensive Hotel AI Visibility Guide
AIHA has released a free Hotel AI Visibility guide covering KPIs, self-assessments, and AEO strategy to help hotels control how AI assistants represent their properties to travelers.
I Never Worked a Day in My Life
A 31-year hotel veteran reflects on a career spanning F&B, front desk, and finance across North America, arguing that the ability to make a difference is what makes hotel work feel effortless.