Qatar Tourism joins PATA as a destination member, formalised at WTM London 2024, to deepen ties with Asia Pacific markets as Doha holds the 2026 GCC Tourism Capital title.
AI Can Only Read the Kitchen You Have Written Down
AI tools in kitchen and F&B operations depend entirely on the quality and completeness of documented processes and data.
How to Keep Customer Service Human in an AI-Fueled World
Using Historic Hotel Bethlehem's "REAL People Promise" as a case study, the author argues that AI should complement, not replace, human service, with live staff always remaining easy to reach.
Al Areen Park Hotel W.L.L. Signs MOU with Ennismore to Manage and Operate Rixos Al Areen Hotel
Al Areen Development has signed an MOU with Ennismore to relaunch its Bahrain hotel under the Rixos brand, integrated with Janat Dilmun Water Park as a family leisure destination.
Hilton Global Foundation and Hilton UK Foundation Back UK Charities and Organisations with Nearly £900,000 to Help Young People Get Ahead
Hilton's Global and UK Foundations have granted nearly £900,000 to 12 UK charities focused on helping young people gain skills and routes into hospitality and beyond.
Driving integrated excellence: Shiji Daylight PMS enhances Manila’s premier integrated resort experience
New Coast Hotel Manila adopted Shiji's Daylight PMS to complement its existing Infrasys POS, creating a unified single-vendor technology platform across all resort operations in the Philippines.
How to Avoid PMS Migration Chaos Once Execution Begins
A PMS consultant outlines the key risks during migration execution, covering data mapping, hotel-side ownership, and vendor readiness, with a practical pre-migration checklist.
Six checks to run before AI decides your hotel’s story for you
Hotels risk being overlooked as AI tools increasingly shape traveler decisions before they visit a website, with only 14% of marketers currently tracking AI visibility.
HFTP Announces HITEC 2027 North America Advisory Council
HFTP named 25 hospitality technology leaders to its HITEC 2027 North America Advisory Council, which will shape education and programming for the Orlando event in June-July 2027.
Luxury Market Trends: Global Growth, Consumer Shifts and Industry Outlook
Global luxury spending reached €1.44 trillion in 2025 but growth is flattening, with brands urged to compete on experience, service design, and relationship depth rather than pricing power alone.