First impressions matter, especially in hospitality. Long before a guest explores a city’s streets, tastes its food, or meets its people, their experience begins at check-in. That moment presents a unique opportunity: not just to welcome, but to introduce the character, language, and identity of the destination itself.
Gift Cards: The Untapped Revenue Stream for Hotels
Hotels are no longer just about rooms—they’re retail hubs waiting to happen. The rise of gift cards and experience vouchers is transforming how hotels drive revenue, engage guests, and build brand loyalty. If you’re a hotel executive or part of a commercial team, this is your moment to lead. ...
Travel affordability matters: how Booking.com helps consumers save and make informed choices
What does it take for a family to afford a week away? Today, Eurostat estimates that for more than one in four Europeans the answer is that they can’t. Rising prices and tighter household budgets mean that millions are being priced out of the chance to travel — even though...
Holiday Shopping 2025: More Spending, More Stress, More AI
Holiday shoppers are preparing to spend more this season, but there’s a catch. Accenture’s 19th Annual Holiday Shopping Survey reveals that much of this increased spending reflects higher prices, not higher confidence. The result is a stressed-out shopper base struggling to make every penny count while drowning in a sea...
The 11 travel and hospitality trends that will shape 2026
Travel and hospitality businesses must now win over a more discerning, AI-armed traveler, while contending with an unstable global economy
Lighthouse and HotelSpeaker close the guest experience circle
Lighthouse, the leading AI pricing, distribution and operations platform, and HotelSpeaker, the humanized AI service for guest communication and review management, are joining forces to offer a complete A-to-Z solution for independent hoteliers.
IHCL Opens Ginger Ahmedabad, Kristar
Indian Hotels Company (IHCL), India’s largest hospitality company, today announced the opening of Ginger Ahmedabad, Kristar in the vibrant neighbourhood of Thaltej.
Making a splash: Garner by IHG arrives in South East Asia
IHG Hotels & Resorts debuts Garner by IHG in South East Asia, with the opening of Garner Hotel Pattaya Central. Guests can immerse themselves in the vibrancy of this coastal city in Thailand, all while experiencing the brand’s ethos of ’easy going stays that get you on your way’.
Iconic Swiss active lifestyle hotel selects Shiji’s integrated hospitality technology ecosystem
Shiji, the global leader in hospitality technology, has been selected as the technology partner for Le Clay, a highly anticipated active lifestyle hotel opening in the UNESCO-listed Lavaux region overlooking Lake Geneva. Le Clay will implement Shiji’s hospitality ecosystem, including Daylight PMS, Infrasys POS, Meridian Experiences, Reviewpro Reputation, and Stellaris...
UN Tourism and International Baccalaureate Organization partner to grow tourism education at high school level
UN Tourism and the International Baccalaureate Organization (IB) have agreed to work together to increase access to tourism education at high school level.