After 8 months and 35+ interviews with hospitality leaders, the author shares key lessons on transparency, fear-based leadership pitfalls, and letting teams speak first.
Capstone Hotel Management and Marsden Group Merge to Form New Zealand’s Largest Independent Hotel Platform
The merger creates a 45-property platform with 2,500+ rooms, combining Capstone's management expertise with Marsden's capital to compete with international operators.
The Quiet Signal Hotels Keep Missing And Why It Is Changing Everything
Hotels miss crucial guest insights by focusing on responses rather than interpreting subtle behavioral signals across all touchpoints.
The Vanderpump Hotel Opening May 2026 in Las Vegas
The Cromwell will undergo a complete transformation into a 188-room boutique property featuring Vanderpump's signature "industrial romantic" design aesthetic.
Under Pressure: How Hotel Stressors Shape Employees’ Mental Health
Research of 756 hotel employees reveals poor leadership and job insecurity as top stressors, with front-of-house staff showing better mental health despite heavier workloads.
HVS Europe Hotel Transactions Bulletin – Week Ending 20 March 2026
Weekly roundup covers €51M Canary Islands sale by Atom Hoteles, French acquisitions by Finareal, and pension fund deals across Europe.
TrustYou and HSMAI APAC Expand Strategic Partnership to Drive AI-Powered Guest Insights Across Asia-Pacific
TrustYou will contribute AI expertise through HSMAI APAC's educational platforms and Singapore conference to help hotel leaders convert guest feedback into revenue strategies.
Budget Control: The Hidden Lever for Hotel Profitability
Why Budget Discipline Separates Winners from Losers In hospitality, revenue grabs headlines—but profit is built in the back office. Budget control isn’t about spreadsheets; it’s about strategy. Hotels that master financial discipline outperform competitors because they turn budgets into decision-making tools, not static documents. Here’s how to transform your budget into a profit engine. 1)...
UrVenue helps hospitality operators sell experiences, not just tables, at Bar & Restaurant Expo 2026
UrVenue will showcase its venue-management platform for lifestyle and hospitality venues at the 2026 BAR & Restaurant Expo, taking place March 24–25
Dr Katrina (Kat) Himpson appointed as Marine Conservation Specialist at Four Seasons Resort Seychelles
Four Seasons Resort Seychelles announces the appointment of Dr Katrina (Kat) Himpson as the resort’s new Marine Conservation Specialist, bringing