Today’s Office Manager sits at the operational core of the organisation — balancing people, processes, costs, and culture under constant pressure. Expectations keep rising, but time and resources do not. The Office Manager AI Toolkit was explicitly created for this reality.
Elevating the All-Inclusive Model
The history of all-inclusive travel dates back nearly 100 years: Holiday camps in the U.K. pioneered the idea in the 1930s, and in 1950, the first “modern” resort utilizing the approach opened in Spain (it was a destination with tents and straw huts)—with others soon to follow.
The Best Leaders Don’t Sell — They Inspire People to Believe
Think about the last time someone truly moved you to act.
The Secret to Hotel Storytelling that Sells
What made investors bet $900 million on Elizabeth Holmes’ Theranos, despite no proof of concept? How did Apple sell more iPods than Microsoft sold Zune, even though Zune had better hardware? Why was smoking once considered the epitome of glamour, only to be pushed out into the cold? As the...
The AI Tech Sellers Toolkit – Selling AI To Hotels
AI in hospitality isn’t a technology race — it’s a maturity game.
Redefining Hospitality Through Sustainability and Innovation
When TIME Magazine named Iberostar one of the 100 Most Influential Companies of 2025, we felt so proud—but also humbled. A recognition of this kind is not the destination of our journey, but a reminder that we are on a good path, even as so much work lies ahead.
The Concierge AI Playbook and Toolkit: Protecting the Art of Luxury Service
Luxury hospitality has always been driven by human judgment, discretion, and anticipation. What has changed is the pressure on concierge and guest-service teams to deliver flawless, personalised service at speed and scale.
Writing a Sustainable Christmas Story in Hospitality with GCSTIMES Eco Pens
As Christmas approaches, the season invites us to imagine quiet moments — a handwritten plan, a simple sketch of a Christmas tree, a gingerbread figure, a gift waiting to be opened. All drawn effortlessly with a pen in hand.
Cloudbeds Partners with Traversing.ai to Deliver AI-Powered Guest Communication and Review Management to Hotels Worldwide
San Diego, CA & Las Vegas, NV – December 18, 2025 — Cloudbeds, the intelligent unified platform powering hotel growth, today announced a strategic partnership with Traversing.ai, the AI-driven contact center and conversational booking platform transforming how hotels engage with guests.
Elevating the Guest Journey: deLuna Hotels Taps Canary Technologies for Seamless Stays
SAN FRANCISCO, December 18, 2025 — Canary Technologies, the award-winning global leader in hotel guest management technology, today announced that deLuna Hotels has selected Canary’s AI-powered solutions to digitize the guest journey and enhance service across its portfolio of hotels and exclusive apartments.