The author argues that historic hotels create competitive advantage by offering authentic narratives and cultural connections that transform guests beyond traditional service delivery.
The booking was made. The guest never arrived. Nobody noticed
Elektraweb integrates Fikäfi's payment system to help 5,000+ hotels recover lost bookings from payment failures, claiming two shadow guests exist for every completed booking.
When guest messages move faster than hotel operations
Why Hotel Operations Feel More Complex Today
Hickory Global Partners names the most expensive and most popular cities for business travel
Hickory Global Partners, a global corporate travel consortium with more than 2,500 members across 74 countries that works with more than 51,000 hotel partners
Breathwork and Sound Healing at Inhabit Hotels
Inhabit Hotels invites guests and the local community to experience a deeply restorative evening of Breathwork and Sound Healing at its Paddington
John Thomas appointed as General Manager at Caravan Court, by Valencia Hotel Collection
Valencia Hotel Collection proudly announces the appointment of John Thomas as General Manager and Anna Darden as Director of Sales and Marketing of Caravan Court
Duncan Bond appointed as Hotel Manager at Conrad Maldives Rangali Island
Conrad Maldives Rangali Island proudly announces the appointment of Duncan Bond as Hotel Manager, ushering in a new era of purposeful leadership
Canberra’s award‑winning Midnight Hotel brought to market
The acclaimed Midnight Hotel has been listed for sale in a rare opportunity to acquire one of the capital’s most distinctive lifestyle hotels.
The brand’s largest Americas hotel opens in Times Square
voco hotels, IHG Hotels & Resorts’ fastest-growing premium brand which celebrated the milestone of 100 open hotels worldwide this past summer
From ESG Messaging to Mandatory Disclosure: the Growing Role of Hospitality Procurement
New UK sustainability standards make carbon reporting mandatory, with hotel procurement teams now responsible for tracking emissions from all purchased goods and services.