The platform allows hotels to configure AI agents for front desk, concierge, and reservations functions without coding expertise.
Noble Acquires Renaissance Reno Downtown Hotel & Spa
Noble cites Reno's 15 million annual visitors and technology sector growth as key drivers for the riverfront Renaissance property acquisition.
Hotel Chatbots Explained: Benefits, Challenges, and Best Practices
The comprehensive guide covers implementation, ROI metrics, and future evolution toward LLM-powered concierges for hotel operations.
The first direct booking app for hotels launches in ChatGPT, powered by Lighthouse
Lighthouse launches the first hotel app in ChatGPT's 800M-user platform, allowing properties to control their AI presence and offer direct rates with zero commissions.
LyvInn to build on Frankfurt success
The brand achieved a 135 RGI in Frankfurt, outperforming competitors by 35%, and targets 14 hotels by 2029 across key European cities.
Global Hotel Alliance Marks Strategic Expansion into Japan with the Signing of Tokyu Hotels & Resorts
GHA adds 40+ Japanese hotels to its network through partnership with Tokyu Hotels & Resorts, gaining access to prime locations across Tokyo, Osaka, Kyoto and Okinawa.
The HOTEL Yearbook 2026 explores “The Regenerative Question – What Hospitality Must Become”
The publication features 25 global experts examining how hospitality can shift from extractive to regenerative practices that actively support community and environmental health.
How to build and analyze your hotel competitive set
The guide covers KPIs like MPI and RGI for benchmarking, plus strategies for creating seasonal and aspirational competitive sets.
ITB Berlin 2026, Day One: Ten Things That Actually Stood Out
Coverage from ITB Berlin highlights the "toggle tax" hoteliers pay when staff switch between multiple systems during guest interactions.
Reclaiming the Senses: The Role of Sustainable Key Cards in Digital Detox Hospitality
Strategic use of sustainable key cards made from wood and plant-based materials supports digital detox programs by providing tactile experiences that reduce guest reliance on mobile apps.
