The TravelOS MCP Server connects hotels' existing CRS and PMS systems directly to AI platforms, allowing real-time inventory and booking without replacing current infrastructure.
GuestCentric Launches Melissa, an AI Sales Agent Preparing Hotels for Agentic Booking
GuestCentric's Melissa connects to live hotel data through the Model Context Protocol, allowing AI assistants like ChatGPT to complete reservations directly.
When Customer Experience Becomes Customer Transformation
The article argues businesses should help customers achieve aspirations rather than just deliver services, citing examples from fitness equipment to Disney parks.
The complete guide to dynamic pricing in the hotel industry
Comprehensive guide explains how independent hotels can implement data-driven dynamic pricing to increase RevPAR by an average of 21% through automated rate adjustments.
Strong Performance, Rising Costs for EMEA’s Hotel Market
Only three EMEA destinations saw RevPAR and GOPPAR declines, with Eastern and Southern Europe leading regional growth despite rising construction costs.
Garbage in, garbage out: why hotel data will make or break AI
Dylan Cole interviews Charlie Osmond about how data quality will determine hotel success in AI-driven booking journeys.
Luxury Hotels Report- Central Asia
The region shows strong luxury hotel potential with Almaty leading at 69.5% occupancy and ADR reaching USD 180-400, while emerging markets like Kyrgyzstan and Tajikistan lack international luxury brands.
AI in Foodservice: Operational Value and What It Requires
The article examines how AI can address labor shortages, cost volatility, and consistency challenges in foodservice, but warns that operational discipline and data quality are prerequisites for success.
Registration opens for Hotel & Resort Design South 2026
The Miami Beach event targets the Southern US, Caribbean, and Latin America markets where 748 hotel projects are currently in progress.
A new Hotel Yearbook, a moving interview, and ten things worth knowing: ITB Berlin 2026, Day Two
Day two coverage of ITB Berlin highlights live AI booking demos, regenerative hospitality debate, and production-ready hotel automation systems.
