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The conference explored how educators can adapt teaching methods to maintain critical thinking skills as students increasingly rely on AI tools for academic work.

Wharf Hotels replaced Excel-based budgeting with FairPlanner software, reducing manual work and improving forecasting accuracy across 60% of properties in China.

CEO John Erhart will lead a session on AI's role in reducing manual tasks and improving financial visibility across hotel portfolios.

Stripe's James Lemon discusses payment infrastructure challenges in hotels and why AI booking technology is more complex for travel than retail.

The HFTP CEO reflects on 35 years with the association, highlighting expansion into Europe and Asia with new conferences and offices planned.

Survey of 3,000 travelers across six markets shows growing preference for greener transport, local experiences, and off-peak timing when visiting Europe.

Survey of 300 planners and 1,000 attendees shows 63% cite travel costs as key concern while 72% factor crime levels into destination selection.

The author argues hotels must audit systems and align culture before implementing AI, as technology amplifies existing problems rather than fixing them.

Bartnick argues that revenue management breakthroughs come from reframing problems rather than gathering more data, using parenting and dating analogies to illustrate behavioral insights.

The author argues hotels should replace fixed workstations with mobile devices to enable staff to serve guests anywhere, eliminating wait times and front desk bottlenecks.