In today’s competitive hospitality landscape, consistency in kitchen operations isn’t a luxury—it’s a necessity. Whether you’re a rising culinary professional or a hotel group managing multiple outlets, the ability to lead with precision and uphold global standards is what separates good kitchens from great ones. Lead the Kitchen. Command Consistency. ...
Redefining leadership through women’s voices
PCH Hotels hosted a dynamic and heartfelt panel discussion focused on women in leadership, highlighting real-world experiences, hard-earned lessons
Boutique Hospitality’s Boldest Voices Unite
WESTLAKE VILLAGE, Calif. — The 14th Annual Boutique Hotel Owners Conference, presented by the Boutique & Luxury Lodging Association (BLLA), officially opens its doors this September 29–30 in the serene setting of Westlake Village, California, welcoming a curated group of global hotel owners, investors, and creative leaders for two transformative...
Canary Technologies Marks Housekeeping Week with Over 3X Growth in Digital Tips to Hotel Staff
SAN FRANCISCO (September 10, 2025) — Canary Technologies, the award-winning global leader in hotel guest management technology, today announced more than 3X year-over-year growth in digital tips to hotel staff, with nearly 70% of gratuities going to housekeepers.
Up in the air, loyalty on the ground: A conversation with Ellis Connolly
There is nothing cheap about loyalty. I wrote those words years ago while evoking Ryan Bingham and his manic pilgrimage through miles and tiers, and I still believe them today. Because the true loyalty currency is not plastic or points. Loyalty is, instead, measured in attention, presence, memory, and the...
The George at Columbia, Tapestry Collection by Hilton, Set to Open this Fall in the Heart of Harlem
The opening of The George at Columbia Harlem, Tapestry Collection by Hilton in Fall 2025 will mark a truly iconic moment for Harlem and its long‑standing cultural legacy.
Meet XELA Tulum, an Intimate Beachfront Getaway
Sat amongst dense flora, XELA Tulum cultivates the feeling of a private beachside residence. The palapa roof rises like a sculptural tribute to tradition, while the 12 individually designed rooms and suites feature custom pieces that reflect the local craft heritage. A roof terrace boasts 360-degree views of the surrounding...
The On-trip Experience: How Travel Purpose, Culture and Identity Shape Guest Expectations
Travel is one of my greatest joys in life – each journey leaves me energized and inspired. I love the human touch: being greeted by hotel staff, chatting with someone who can answer questions, and feeling genuinely welcomed. But when I travel for business, efficiency is everything. I’m often moving...
Mandarin Oriental, Vienna to Open Its Doors on 20 October 2025
Mandarin Oriental is delighted to announce the opening of its first hotel in Austria, Mandarin Oriental, Vienna, on 20 October 2025. Located in the city’s prestigious First District on peaceful Riemergasse, the hotel is ideally situated for exploring one of Europe’s foremost centres for music, culture and the arts. Comprised...
Hilton Surpasses 200 Hotels in Canada, Accelerates Multi‑Brand Expansion
Hilton is celebrating a major milestone: more than 200 hotels are now open and welcoming travelers across Canada. This achievement, highlighted by the most recent openings of Hôtel Vallea Bromont, Tapestry Collection by Hilton, Home2 Suites by Hilton Woodstock ON and Spark by Hilton Toronto Mississauga - reflects the hospitality...