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Let’s talk about revenue management.

Revenue leakage is one of the most overlooked challenges in hospitality finance. Overpaid OTA commissions, mismatched credit card transactions and chargebacks often go unnoticed, and drain profits every day.

Fairmas, a leading provider of financial planning and analysis software for the hospitality industry, is pleased to announce the appointment of Chiara Gianformaggio as Business Development Manager, Italy. This strategic move marks a significant step in Fairmas’ international growth strategy, with a focused commitment to the dynamic and evolving Italian...

In this week’s episode of Hotel Moment, Wilhelm Luxem, Head of Quality Commission at Swiss Deluxe Hotels, joins Revinate CMO Karen Stephens with several reasons why hoteliers have the best of both worlds.

Rising costs and uneven demand challenges are placing a significant strain on hotel investment and operations, according to a new survey conducted by the American Hotel & Lodging Association (AHLA), the leading voice representing all segments of the hotel industry. The survey, conducted in late August, featured input from nearly...

One of the reasons customers are concerned about or even scared of AI is that it has been known to provide incorrect answers. The result is frustration and concern over whether to believe any AI-fueled technology. In my annual customer service and customer experience research, I asked more than 1,000...

CBRE Hotels prepares annual industry outlooks for the Canadian accommodation industry. This release details CBRE’s 5-year national outlook, an updated 2025 forecast, and the 2026 outlook for 13 Canadian major markets and the provinces.

The Hospitality Professionals Association (HOSPA) has announced further details for HOSPACE 2025, as anticipation builds for what promises to be a landmark 20th edition of the UK’s leading hospitality conference.

Learn how to update your Google Business Profile (GBP) – formerly known as Google My Business (GMB) – and why it’s important to keep it up-to-date.

IHG® Hotels & Resorts, one of the world’s leading hotel companies, has signed a management agreement for Holiday Inn Siliguri, in partnership with Four Vedas Hotels & Resorts Private Limited, a joint venture between Kaysons Group, Sagar Group and Golden Goenka Group. Located in West Bengal, India, and slated to...