Cloudbeds, the AI-powered platform fueling hotel growth today announced its role as a partner in h2c’s newly released 2025 Global Study: “AI & Automation in Hospitality: Navigating Today’s Challenges, Shaping Tomorrow’s Gains.” The report presents exclusive insights from 189 quantitative responses and 26 executive interviews across 171 hotel chains, representing...
Only 16% of small hotels focus on attracting new guests due to operational demands: SiteMinder
When it comes to dividing time between guest acquisition and day-to-day property management, a study by SiteMinder, the world’s leading hotel guest acquisition and revenue platform, reveals that only 16% of small accommodation businesses globally spend more time attracting guests and growing their bookings, compared to nearly half (49%) who...
UN Tourism and Almaty put Kazakh women Centre Stage of tourism development
Women’s empowerment is being placed at the heart of tourism development through a new collaboration between UN Tourism and the Almaty Tourism Bureau.
InterContinental debuts in Hokkaido with the Opening of Sapporo’s first international luxury hotel, InterContinental Sapporo
InterContinental, the world’s first and largest international luxury hotel brand, continues its legacy of pioneering in new destinations with the opening of InterContinental Sapporo, offering guests rich cultural discovery in one of Japan’s most captivating destinations.
You Don’t Have to Bet to Hit the Customer Experience Trifecta
If you go to the horse race, you can place a bet known as the trifecta. This is where you correctly predict which horses will finish first, second, and third, and in the specific order. The payout is typically big because, while it’s simple in theory and easy to explain,...
The Luxury Collection Debuts in Singapore with the Unveiling of The Laurus, A Luxury Collection Resort – An Oasis of Unparalleled Luxury Creating a Home Away From Home
The Luxury Collection, part of Marriott International’s portfolio of over 30 extraordinary hotel brands, announces that, as of today, The Laurus, a Luxury Collection Resort, joins the prestigious The Luxury Collection brand as the first property in Singapore. Situated in Singapore’s first integrated resort - Resorts World Sentosa (RWS), guests...
Four Seasons, Fort Partners and Merrimac Ventures to Open Luxury Resort and Residences in Telluride’s Mountain Village
Leading luxury hospitality and branded residential company Four Seasons, together with longtime collaborators and developers Fort Partners and real estate development firm Merrimac Ventures, announce the upcoming Four Seasons Resort and Residences Telluride. Introducing a new era of luxury to the destination, the project will feature 52 guestrooms, along with...
The Revenue Blindspot: Seeing What You’re Missing without Data-Driven Revenue Management
Human expertise complements technology, maximizing performance through balanced oversight and trust.
Speed to Value: How Hotel Companies Can Fast-Track Seamless Property Management System Migrations
Time is money, especially in hospitality. When it comes to deploying new technology, speed can be the difference between staying under budget and gaining a real competitive edge. With rising operating costs, hoteliers are turning to technology to lighten labor demands and help weather an unpredictable market. Making big technology...
Hotels must rethink their marketing mix: Leading industry consultants interrogate Cendyn Performance Index
Operating in a crowded, consent-addled marketplace where AI is starting to bring real value, hotels can no longer ‘set and forget’ their marketing tools if they want a Find, Book and Grow strategy that works. Here, leading industry consultants from around the world share their perspectives on the Cendyn Hotel...