Email Is About to Become Your Most Important Customer Interface

The hospitality industry has overlooked email and the inbox for too long. While hotels invest resources in websites and social media, email remains one of the most valuable yet underinvested in customer touchpoints. Not only the hotel’s own email marketing program, but also emails from trusted, third-party media brands that...

U.S. hotel results for week ending 27 September

Impacted by the Rosh Hashanah holiday, the U.S. hotel industry reported negative year-over-year comparisons, according to CoStar’s latest data through 27 September. CoStar is a leading global provider of online real estate marketplaces, information and analytics in the property markets.

HIA Adds 400+ Properties in 2025 YTD As Demand For Hospitality-Specific ERP Surges

HIA, the only Enterprise Resource Planning (ERP) platform purpose-built for hospitality, today announced a period of accelerated growth, having added over 400 new properties to its platform year-to-date in 2025 alone. This momentum, driven by new partnerships with top management companies including Midas Hospitality, Grand Pacific Resorts, and Azul Hospitality...

U.S. Gov’t Shuts Down: What Happens to Travel?

Congressional Democrats and Republicans failed to come to agreement by yesterday’s budget deadline to keep the U.S. government funded. A shutdown began at 12:01 am Eastern Time on Wednesday as both sides voted down the other’s proposals to extend funding temporarily. The Republican proposal would have extended funding through Nov....