Are you really getting the most value from your tradeshow investment?
The Next Paradigm: Experience Management as the Core Sales Engine of Hospitality
The hospitality industry stands at a pivotal juncture. While conversations about “customer experience” are ubiquitous, they often fall short, wound back to a digital customer-facing experience such as an app or a website or confined to customer sentiment, feedback, or Net Promoter Score (NPS) metrics. This is a significant limitation,...
Manchester Hotel Market Spotlight YE August 2025
The sample of branded full-service hotels in Manchester recorded a GOP per available room (PAR) of £36.0 in the 12 months ending in August 2025. This represents a 13.4% drop compared to the same period last year, due to a 4.0% decline in revenue, which was only marginally offset by...
YHA Australia Becomes First Accommodation Network in Australasia to Roll Out Digital Wallet Key Technology Nationally
In an Australasian first, YHA Australia has implemented digital wallet key technology across its 19-property network. By simply downloading their digital key via the YHA Explorer App and adding it to their digital wallet, guests can now enjoy seamless, card-free entry to their room, lifts, social spaces and other facilities...
Europe Hotel Transactions Bulletin – Week Ending 10 October 2025
Italian real estate firm Percassi Group has acquired the four-star, 118-room Hotel NH Orio al Serio in Bergamo, Italy from Commerz Real, the real estate and asset management arm of Germany’s Commerzbank. The property is situated next to Milan Bergamo Airport, around 50 kms from Milan and 4 kms from...
Meyer Jabara Hotels Expands Boutique Portfolio with Management of The Abbey Inn & Spa in New York
[Danbury, Conn., October 14, 2025]—Meyer Jabara Hotels, a nationally recognized hotel management and ownership company, today announced that it has assumed management of The Abbey Inn & Spa, a boutique hotel perched on historic Fort Hill in Peekskill, New York. Named No. 3 on the “10 Best New Hotels” list...
Online Training Tools Are Boosting Productivity of Maintenance & Housekeeping Teams at Hotels
The hospitality industry is knee-deep in budgeting season, and there is no better time to begin equipping hotel teams with the right tools and knowledge to operate efficiently, deliver seamless guest experiences, and maintain brand consistency. One of the most essential components of workforce communication is the Learning Management System...
Design Driven Hotels shine as MICHELIN sets new global standards
In a landmark moment for tourism in the region, the MICHELIN Guide has officially recognised 35 hotels across Australia and a further 19 in New Zealand
NRL Grand Final sends Sydney Hotel bookings soaring
Australia’s largest hotel operator, Accor, has declared the 2025 NRL Grand Final a tourism triumph, with tens of thousands of interstate fans driving
Nanang Supriadi appointed General Manager at Visesa Ubud Resort
Visesa Ubud Resort is delighted to announce the appointment of Nanang Supriadi as its new General Manager. A seasoned hotelier with an impressive
