Reflecting a growing demand for residential-style luxury, The Retreat Costa Rica, an acclaimed luxury wellness boutique resort and spa, has completed Santosha Residence
How Hoteliers are Moving from Green Screens to Guided Insights
Hotel tech looks simple from the lobby; but as we know, behind the front desk it’s anything but. Recently, Otelier’s Distinguished Architect Lex Raleigh sat down with SnapLogic CMO Dayle Hall to explain why hospitality’s data problem is unlike any other – and how progressive hoteliers are solving it with...
Mehr Consultancy Selects Canary to Elevate Guest Service and Drive Revenue
Canary Technologies, the award-winning global leader in hotel guest management technology, today announced that Mehr Consultancy has selected Canary’s guest experience solutions to strengthen service and unlock new revenue opportunities across its portfolio.
Electro-Media Design to Showcase AVaStar’s ‘Audiovisual Operations Command Center’ — a New Standard for Managing AV — at The Hospitality Show
Electro-Media Design, Ltd. (EMD) will showcase the AVaStar "AV Operations Command Center" at The Hospitality Show, Oct. 26-28, 2025, at the Colorado Convention Center in Denver.
U.S. hotel results for week ending 18 October
The U.S. hotel industry reported mixed year-over-year comparisons, according to CoStar’s latest data through 18 October. CoStar is a leading global provider of online real estate marketplaces, information and analytics in the property markets.
Basecamp Resorts selects Mews as its PMS to power unforgettable mountain hospitality experiences in new brand Everwild
Mews, the leading operating system for hospitality, has been selected by Basecamp Resorts, one of Western Canada’s leading boutique resort groups, as its property management system to modernize operations and deliver seamless, memorable experiences – starting with the launch of its new brand, Everwild.
Santa Lucía Jungle Hacienda, Autograph Collection Debuts in Costa Rica’s Pacific Highlands
Today, Autograph Collection Hotels has announced the opening of Santa Lucía Jungle Hacienda, introducing a new brand of luxury set on a storied tropical enclave at the base of Carara National Park and along the serene Tárcoles River. Just 90 minutes from San José, Santa Lucía offers travelers a rare...
The “Paypal Mafia” of Hotel Marketing
Among friends, we joke that WIHP (now part of Cendyn) was the PayPal Mafia of hotel marketing. It sparked more entrepreneurs than any other hotel tech startup I know of (Design Hotels did quite good too). It wasn’t planned that way, of course. But for a few years, there was...
The value of listening: An analysis of how Voyages Indigenous Tourism Australia uses guest feedback to drive operational excellence
In today’s hospitality industry, guest expectations continue to rise, with real-time feedback playing a crucial role in shaping brand reputation and loyalty. For operators managing diverse and unique properties, fragmented systems for monitoring guest sentiment can hinder both operational agility and service recovery.
Equality in Tourism Launches Fourth Edition of the Gender Equality Champion of the Year Award
Equality in Tourism, an international non-profit committed to advancing gender equality in the industry, has opened applications for the Gender Equality Champion of the Year Award 2026. Now in its fourth year, the Award celebrates tourism and hospitality organisations spearheading more gender equal practices and promotes their adoption among industry...