The Kessler Collection, an iconic Orlando-based hospitality company known for launching the soft-brand movement in the U.S. with the co-founding of Marriott’s Autograph Collection, has announced a strategic alliance with Highgate, a leading real estate investment and hospitality management company. The collaboration combines Kessler’s creative vision, pioneering spirit, and legacy...
Infor Hospitality and Amazon Web Services (AWS) are bringing hotel leaders together for Innovation Fest 2025
The hospitality industry is entering a defining moment. After years of steady digital adoption, hotel leaders are shifting their focus from incremental efficiency to systemic innovation that connects technology, data, and human experience into a unified strategy for growth.
Adagio Accelerates its Growth in France through Strategic Partnership with the Sergic Group to Operate Nine New Properties
In line with its strategic plan FIRST 2030, Adagio is strengthening its leadership in the aparthotel market and continuing to expand its network. Today, Adagio have announced a partnership with real estate services group Sergic to manage nine real estate assets in France. This partnership allows Adagio to increase the...
Beyond Price: The Future of Hotel Upselling and Cross-Selling
In this insightful interview, Scott Dahl and Mercedes Blanco discuss the evolving landscape of upselling and cross-selling in the hotel industry heading into 2026. They highlight how traveler preferences have shifted away from just prices and views toward meaningful, personalized experiences, emphasizing the emotional story behind offers. Mercedes shares her...
Addition of 50 new QUALITY SUITES™ hotels across France sees Choice Hotels International™ significantly expand in EMEA with the near doubling of its French portfolio
Choice Hotels International Inc.® (NYSE: CHH), one of the world’s largest hotel franchisors, is expanding its EMEA growth strategy by introducing 50 new Quality Suites™ properties in the French market.
NYU Jonathan Tisch Center of Hospitality, Stayntouch, and IDeaS Release 2026 Hotel Technology Outlook Report
NEW YORK — November 5 — The NYU School of Professional Studies Jonathan M. Tisch Center of Hospitality (NYU SPS Tisch Center), in collaboration with Stayntouch and IDeaS Revenue Solutions, today released a new industry report, 2026 Hotel Technology Outlook: Best-in-Class vs. All-in-One Systems. Led by NYU SPS Tisch Center...
Breaking From Travel Tradition: Americans Choose Cooking Classes Over Fine Dining and Intimate Family Trips Over Holiday Gatherings
American travelers aren’t cutting back – they’re getting selective. According to new data from MMGY, U.S. travelers are maintaining steady travel plans despite rising costs and are gravitating toward hands-on culinary experiences and choosing intimate family vacations over traditional holiday gatherings. The message is clear: Travelers want experiences that feel...
Oxford Collection Celebrates the Grand Opening of Hotel Katerina in Chico, CA
The Oxford Collection, a family-owned and operated portfolio of boutique and suite-style hotels across the West Coast, has officially opened Hotel Katerina in Chico, California. Located at 1930 Baney Lane, this four-story, 112-room property blends refined design and modern comfort with the signature hospitality the Oxford Collection is known for.
A Lesson On How to Hire the Right Person From the Richest Man in the World
The old saying in business, when it comes to hiring people, is this: Hire for attitude, train for skill.
What Revenue Management REALLY is …
It’s not selling the right product to the right person at the right time at the right price.
