The Kessler Collection and Highgate Form a Strategic Alliance to Shape a New Era of Luxury and Lifestyle Hospitality

The Kessler Collection, an iconic Orlando-based hospitality company known for launching the soft-brand movement in the U.S. with the co-founding of Marriott’s Autograph Collection, has announced a strategic alliance with Highgate, a leading real estate investment and hospitality management company. The collaboration combines Kessler’s creative vision, pioneering spirit, and legacy...

Beyond Price: The Future of Hotel Upselling and Cross-Selling

In this insightful interview, Scott Dahl and Mercedes Blanco discuss the evolving landscape of upselling and cross-selling in the hotel industry heading into 2026. They highlight how traveler preferences have shifted away from just prices and views toward meaningful, personalized experiences, emphasizing the emotional story behind offers. Mercedes shares her...

Breaking From Travel Tradition: Americans Choose Cooking Classes Over Fine Dining and Intimate Family Trips Over Holiday Gatherings

American travelers aren’t cutting back – they’re getting selective. According to new data from MMGY, U.S. travelers are maintaining steady travel plans despite rising costs and are gravitating toward hands-on culinary experiences and choosing intimate family vacations over traditional holiday gatherings. The message is clear: Travelers want experiences that feel...