We need SNAP benefits on the fly

Hospitality industry leaders need to act now to support its workers during the government shutdown. This is especially important due to the Supplemental Nutrition Assistance Program (SNAP) benefits program disruption. This needs to be the top issue every leadership team in the hospitality industry team is focusing on today. Thousands...

Luxury Hotel Market to Reach $181.5 Billion, Globally, by 2034 at 4.9% CAGR: Allied Market Research

High-end travelers increasingly seek tailored services that go beyond traditional luxury, such as curated local experiences, wellness-focused amenities, and tech-enabled customization. Luxury hotels are leveraging AI-powered guest profiling, loyalty data, and mobile apps to offer individualized itineraries, customized dining options, and room preferences from lighting to pillow types.

IHG Hotels & Resorts Partners with the Job Plus and the Tourism and Hospitality Skill Council to Create Career Opportunities for Young People

IHG Hotels & Resorts (IHG) has entered into a strategic partnership with The Job Plus and the Tourism and Hospitality Skill Council (THSC) to skill and empower young people from underserved communities, creating meaningful career opportunities for them in the service and hospitality industry. This marks the beginning of a...

Where Are We Headed with Colors in 2026?

Let me tell you what happened with Pantone’s Mocha Mousse last year. Design blogs lost their minds. Every magazine cover screamed about this “revolutionary” milk chocolate shade. And you know how many of my boutique lodging clients actually used it? Zero. Not because it was ugly—it wasn’t—but because it had...

The First Touchpoint is the Most Telling

Some details whisper. Others change the way a place is remembered. In high-end hospitality, the key card has evolved from a necessity into a small but unmistakable signal of taste. Sleek isn’t enough anymore—guests recognize materials, tactility, intention. A card that feels considered in the hand sends the same message...